GROCERY GENERAL CLERK

PAQ INC. FOOD 4 LESS•Madera, CA

1d•Onsite

About The Position

PAQ, Inc. is a 100% Employee-Owned Company operating 25 retail grocery stores (Food 4 Less and Rancho San Miguel Market banners) across California's Central Valley and Central Coast. The company emphasizes employee ownership and offers industry-leading benefits. The General Clerk assists the Combo or Grocery Manager with daily sales floor operations, including cleaning, stocking, and maintaining department quality standards. This role is crucial for ensuring a positive customer shopping experience.

Requirements

Understanding of customer service best practices and strategies to enhance customer engagement.
Awareness of grocery products and categories to handle and store items correctly.
Knowledge of OSHA guidelines and other relevant health and safety regulations.
Strong communication skills to interact effectively with customers and team members.
Proficiency in using inventory management software, barcode scanners, and other warehouse technologies.
Ability to maintain organized storage areas and manage inventory efficiently.
Ability to identify and resolve issues related to inventory discrepancies or storage problems.
Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
Aptitude for making informed decisions quickly, often in high-pressure environments.
High school diploma or equivalent.
Complete the company’s OSHA-accredited forklift training.
Must be 18 years of age or older.

Nice To Haves

Over one year of Grocery Clerk experience.

Responsibilities

Replenishes products in various departments as directed.
Collects shopping carts and cleans parking lots throughout shift.
Checks displays and shelves for any out-of-stock products to refill for customer purchases.
Helps customers locate items and carry out purchases as needed.
Moves products in and out of storage areas for proper display and storage of goods, including in refrigerating storage boxes.
Assists in maintaining inventory control to ensure freshness, product quality, and turnover for maximum sales and to minimize out-of-stock or overstocked products.
Returns all products to shelves that customers have moved or returned before purchase, often called “go-backs.”
May assist with the accuracy and efficiency of online customer orders.
Sweeps store hourly by following store maps of each section and properly documenting sweeps by scanning QR codes throughout the store.
Maintains store cleanliness inside and out, including bathrooms and trash cans.
Handles damaged and spoiled products according to company policy and assists in controlling the level of damaged goods.
Monitors expiration dates of labeled goods to ensure only fresh products are available for customer purchase.
Assists in ensuring a favorable department image to customers by maintaining a clean, attractive, and friendly department.
Report malfunctioning refrigeration or equipment to store management immediately.
Greets all customers and provides prompt and courteous service.
Perform other duties as assigned.