General Clerk Representative - Accredo - Remote

Accredo Health Group • Jacksonville, FL

203d • $17 - $26 • Hybrid

About The Position

Accredo is currently seeking a General Clerk Representative. This position entails high volume calls. The General Clerk Representative delivers straightforward administrative and/or other basic business services in General Administration. Issues tend to be routine in nature. Good knowledge and understanding of General Clerk duties and business/operating processes and procedures. Executes automated reports and compiles and prints listings; may manage a database, retrieves data and conducts status inquiries; maintains a filing system; examines documents for quality and accuracy, resolves minor discrepancies; maintains an inventory, receives, stores and issues material and supplies; determines appropriate methods for processing of mail, files and supplies.

Requirements

• High school diploma or GED required.
• 1 year of experience in call center preferred.
• Ability to work in collaboration with a team.
• Proficient in Typing.
• Knowledge of MS Suite (Microsoft Excel, Microsoft Word, PowerPoint) preferred.

Responsibilities

• Adhere to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures.
• Follow up on the individual workload and take appropriate action when agreed targets are not met.
• Work within a fast-paced environment.
• Take initiative for problem solving with ability to multitask effectively and use critical thinking when working different tasks with the team.
• Maintain a co-operative and friendly working environment.
• Take ownership of difficult tasks.
• Respond via the most efficient channel (e.g. phone, e-mail, letter, etc.).
• Demonstrate exemplary customer service skills.
• Effectively manage time to complete job responsibilities and tasks.
• Prioritize work by knowing the most effective and efficient processes to accomplish tasks, with a focus on continuous improvement.

Benefits

• Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) with company match.
• Company paid life insurance.
• Tuition reimbursement.
• Minimum of 18 days of paid time off per year.
• Paid holidays.
• Eligibility to participate in an annual bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED