General Clerk - Records

Commonwealth of Massachusetts • West Boylston, MA

6d • Onsite

About The Position

Performs general office work and supports the operations of the Worcester County Sheriff’s Office.

Requirements

• High school graduate or equivalent
• One year experience in an office setting. Preferably in a position dealing with the public; or Any equivalent combination of education and experience.
• Ability to become certified in cardiopulmonary resuscitation (CPR).
• Massachusetts Class D motor vehicle operator’s license is required.
• Working knowledge of office practices and procedures.
• Ability to maintain confidential information.
• Ability to maintain, manage and organize complex records.
• Ability to deal appropriately with employees, government officials, agencies and the general public.
• Ability to pay attention to detail.
• Ability to prioritize tasks and meet deadlines.
• Ability to prepare technical reports.
• Ability to perform many responsibilities independently.
• Ability to operate various types of office equipment including a computer.
• Good communication and organizational skills.
• Verbal and written skills necessary to communicate instructions to employees.
• Minimal physical effort required in performing duties under typical office and correctional facility conditions.
• Ability to operate a keyboard at efficient speed.
• Performance of work may involve talking, listening, standing, walking and driving for long period of time.

Nice To Haves

• Skill in typing, dictation and computer applications preferred.

Responsibilities

• Types, records and files reports, forms, legal documents, correspondence, etc.
• Responds to inquiries from employees, families of inmates, attorneys, or other external parties
• Assists other departments or the general public with problems or requests by providing routine information, while referring all questionable situations to supervisors
• Maintains departmental records, files, copies, and may process purchase orders
• May be required to perform clerical functions associated with the facility’s mail
• May be required to perform functions associated with facility’s records department
• Performs computer data entry work and compiles statistics
• Answers the department telephone, takes messages and provides information as appropriate
• Performs related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED