General Clerk I

Koniag Government Services, LLC•Poplar, MT

About The Position

Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, is seeking a General Clerk I to support KABS and our government customer at Poplar, MT. This position requires the candidate to be able to obtain a Public Trust. This position is covered under the Service Contract Act. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, paid holidays, paid Vacation, paid sick leave and more. We are seeking a detail-oriented General Clerk I to provide essential administrative support for the Purchased Referred Care (PRC) program within the Billings Area Indian Health Service (BAIHS). This position plays a crucial role in supporting patient care coordination and maintaining efficient office operations.

Requirements

Meet minimum qualification requirements as outlined in prime contract
Ability to obtain a Public Trust

Responsibilities

Complete and maintain applications for Purchased Referred Care (PRC) program
Process PRC documentation with accuracy and attention to detail
Assist patients with PRC application procedures and requirements
Answer multi-line telephone system and direct calls to appropriate PRC staff
Provide courteous and professional customer service to patients, families, and healthcare providers
Obtain and provide information regarding patient billing, charges, payments, and outstanding account balances
Respond to routine inquiries in a timely and accurate manner
Receive, sort, and distribute incoming mail to appropriate departments and personnel
Maintain organized filing systems and documentation
Support general office operations as needed
Control and assign travel arrangements for patient transport
Maintain accurate trip logs and transportation documentation
Coordinate with transportation providers and track patient travel requirements