General Clerk I-1

ServiceSource, Inc • Harrisburg, PA

7d • $18 • Onsite

About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act. Job Summary The General Clerk I is responsible for supporting document digitization processes by preparing, scanning, auditing and reviewing microfilm and microfiche images to ensure accurate and high-quality digital conversion. This role involves scanning, adjusting basic settings for optimal image capture, reviewing image frames for clarity and proper document breaks, and performing data entry and indexing tasks. The position requires attention to detail, basic analytical skills, and the ability to follow established procedures to maintain quality standards.

Requirements

• High school diploma or equivalent required.
• One year of experience in data entry, clerical work, or a similar role requiring accuracy and attention to detail while keying data (preferred)
• Basic understanding of computer operations and file management.
• Familiarity with standard office practices and procedures.
• Proficient in operating a computer and navigating basic computer applications such as Word and Excel.
• Ability to type accurately and efficiently.
• Proficient in the use of a 10-key number pad on a computer keyboard.
• Good reading and writing skills for interpreting and entering data.
• Excellent verbal communication skills for team coordination.
• Ability to meet productivity, quantitative deliverables and quality standards in a structured workflow environment.
• Ability to perform routine scanning-related tasks following established procedures.
• Ability to work on repetitive tasks for extended periods with minimal supervision.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Ability to maintain focus and accuracy during high-volume production work.
• Ability to handle sensitive information with confidentiality.
• Ability to perform computer-based tasks for extended periods, including prolonged screen time, while maintaining accuracy and focus.
• Ability to maintain consistent attendance and punctuality to meet operational and contractual requirements.

Nice To Haves

• No certifications required; however, prior experience in document scanning or digitization is preferred.

Responsibilities

• Prepare and organize microfilm and microfiche reels for digitization.
• Operate scanning equipment to capture images according to established quality standards.
• Perform audit checks on digitized images to verify visual accuracy and correct any framing or alignment issues.
• Review scanned images for proper document breaks, clarity and completeness.
• Enter indexing data accurately into the system to ensure proper file naming conventions.
• Follow established workflows and quality assurance procedures throughout the digitization process.
• Maintain accurate records of completed work and report any discrepancies or issues promptly.
• Communicate effectively with team members and supervisors regarding progress, issues, or process improvements.
• Adhere to confidentiality and data security guidelines when handling sensitive documents.
• Perform other related clerical tasks, as assigned to support the digitization project.
• Adhere to assigned work schedule in alignment with contract and site requirements (e.g., 7:00 a.m.–3:30 p.m. or 7:30 a.m.–4:00 p.m.).
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees