General Clerk I

About the position

You will support to our Navy customer by providing administrative, office management and clerical support for records management utilizing a document imaging production operation, perform record maintenance and corrections, provide customer support, and analyze the system for improved performance or corrective action. You will directly support the process of receiving digital and hardcopy (paper), document preparing, scanning, validation, and verification to place valid, authorized documents into Navy personnel records.

Responsibilities

• Provide Core Production support Research images that have not transferred between EMPRS components.
• Receive, review, batch, distribute, retain, and dispose of mail.
• Analyze, prioritize, and process record requests from members, veterans, Navy and other DOD organizations, and from third parties received electronically via BOL, email, fax; by mail, and in person walk-up window.
• Determine if the record can be disclosed under the Privacy Act of 1974. Issue decision to the requester.
• Determine if the record can be released to third parties under 'Blanket Routine Uses' and the 'conditions of disclosure to third parties.
• Scan documents using high-speed scanners, flatbed scanners, and/or microfiche readers/scanners to include non-standard size documents such as photos, college transcripts, and/or microfiche.
• Receive, review, and enter entitlement forms from the National Personnel Record Center, St. Louis, MO into tracking database, and package and mail replacement awards to the veteran or next-of-kin.
• Assist with reporting group and individual productivity.
• Additional tasks as assigned.

Requirements

• High School Diploma or equivalent and 1-3 years experience in Office Management and Clerical Support functions.
• Active Secret clearance

Nice-to-haves

• Familiarity with Microsoft Office Products and collaboration software.

Benefits

• Healthcare
• Wellness programs
• Financial benefits
• Retirement benefits
• Family support
• Continuing education
• Time off benefits