GENERAL CASHIER

MOUNT AIRY CASINO RESORT • Mount Pocono, PA

5d • Onsite

About The Position

The General Cashier is responsible for operating cash registers and properly settling checks in food and beverage outlets. All duties are to be performed within the guidelines of Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.

Requirements

• Must be a minimum of 18 years of age or older upon employment.
• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to stand, walk, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Nice To Haves

• High school diploma or its equivalency preferred.
• Knowledge of cash, credit card and complimentary transactions desired.
• Previous customer service experience preferred.

Responsibilities

• Operates cash register and properly settles checks.
• Records all tips collected from credit cards and complimentaries.
• Keeps restaurant work area neat and clean, picks up trash, glasses, etc.
• Informs shift change of unique situations involving guests.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attend all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees