General Adjuster

PURE Insurance

1d • $90,000 - $110,000

About The Position

About the Role We are seeking professional Property Claims Adjuster with a passion for customer service and a proven record of success. The position encompasses the delivery of flawless service to our members and independent agency partners, developing ease of doing business practices that result in efficient and timely operational support for the organization. The preferred candidate resides in the Greater Boston area; however, candidates located elsewhere in Eastern Massachusetts may also be considered. What You’ll Do Handle claims in a quality manner delivering on standards of accuracy, efficiency, customer service and regulatory compliance. Represent the company in interactions with members, agents, as well as internal stake-holders in underwriting, product management and finance. Resolve claims and respond to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage, rental, car agencies), defense and plaintiff attorneys. First notice of loss and claim assignment. Determine coverage, damages, reserve and resolve claims. Handle subrogation on closed files. Appraise and assess new risks and some Catastrophe planning Authority for making appropriate coverage determinations, reserve and resolving claims, status updates with agents, members and vendors as well as making reserve decisions on individual files, requests payments to pay loss cost or loss adjustment expenses. Individual may need to enter and access damaged buildings and climb ladders to assess roof damage. What You'll Need Individuals with 7-10+ years of experience in prior P&C claims A Bachelor’s degree is preferred. State adjuster licenses and CE credits must be maintained as required by state regulations. Proficient in MS Office applications (Word, Excel). Strong relationship management and customer services skills. Ability to inspect and assess properties. Ability to work independently. Consistent travel within an assigned territory to members’ homes. Excellent interpersonal, listening, organizational, written, and oral communication skills. Attention to detail, analytical and solid problem solving skills; proficient in excel, word, web applications. Ability to demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility. Agile learner who can quickly absorb information and apply it to current business situations. Professional insurance designations (e.g., AIC, CPCU) or active pursuit of such designations are a plus. ‌ What We Do We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices. We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that our members never want to leave. Who We Are We want to be transparent about what we expect from each other. From PURE, you can expect: Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards. Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like. Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree. A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life. Who You Are All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you: Aim to bring your best every day: you’re here because you want to be part of a team that makes a real impact and aims high. Be a student and a teacher: share your knowledge and talents and be willing to listen and learn from those around you. Get comfortable being uncomfortable: we face tough moments and obstacles with a “courage over comfort” approach and a positive, solutions-oriented mindset. Be a culture builder: building a positive culture is everyone's responsibility, based on care, respect and openness to diverse perspectives. ‌ The base salary for this role can range from $90,000 to $110,000 based on a full-time work schedule. An individual’s ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience ‌ Want to Learn More? [Our Values] [Our Benefits] [Our Community Impact] [Our Leadership] PURE Insurance is a property and casualty insurance company—think homes, cars, fine art and collections—designed exclusively for financially successful individuals and families. We're dedicated to delivering an exceptional experience to our members by alleviating stress, solving challenges and removing conflict, wherever possible, from the insurance process. We are deeply committed to fostering a work environment where everyone has an equitable chance to learn, develop and succeed, and where all feel welcome, safe, and supported to do their best work and bring their whole self to PURE. Our team is comprised of empathetic, passionate and curious individuals who are #PUREproud of the work we do and milestones we achieve together. We’re constantly looking for bright individuals with ambitions as high as our own to join our community and contribute to our journey. Joining PURE means creating your own journey, too. We encourage our team members to pursue their personal passions and provide them resources and support to see them come to fruition. Learn more about our culture on LinkedIn. Interested in PURE but don’t see a role that fits? Introduce yourself and we’ll get in touch if an opportunity opens up that seems like a good match.

Requirements

• Individuals with 7-10+ years of experience in prior P&C claims
• State adjuster licenses and CE credits must be maintained as required by state regulations.
• Proficient in MS Office applications (Word, Excel).
• Strong relationship management and customer services skills.
• Ability to inspect and assess properties.
• Ability to work independently.
• Consistent travel within an assigned territory to members’ homes.
• Excellent interpersonal, listening, organizational, written, and oral communication skills.
• Attention to detail, analytical and solid problem solving skills; proficient in excel, word, web applications.
• Ability to demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility.
• Agile learner who can quickly absorb information and apply it to current business situations.

Nice To Haves

• A Bachelor’s degree is preferred.
• Professional insurance designations (e.g., AIC, CPCU) or active pursuit of such designations are a plus.

Responsibilities

• Handle claims in a quality manner delivering on standards of accuracy, efficiency, customer service and regulatory compliance.
• Represent the company in interactions with members, agents, as well as internal stake-holders in underwriting, product management and finance.
• Resolve claims and respond to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage, rental, car agencies), defense and plaintiff attorneys.
• First notice of loss and claim assignment.
• Determine coverage, damages, reserve and resolve claims.
• Handle subrogation on closed files.
• Appraise and assess new risks and some Catastrophe planning
• Authority for making appropriate coverage determinations, reserve and resolving claims, status updates with agents, members and vendors as well as making reserve decisions on individual files, requests payments to pay loss cost or loss adjustment expenses.
• Individual may need to enter and access damaged buildings and climb ladders to assess roof damage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level