General Accountant

Detroit Athletic Club•Detroit, MI

15h•Onsite

About The Position

The General Accountant plays a key role in supporting the operations of the Club’s Accounting Department. This position will be responsible for tasks related to Accounts Receivable, Accounts Payable, and Revenue management. Key duties include maintaining accurate member accounts, generating monthly statements, preparing the Board Action Report, and assisting with processing and paying invoices. The General Accountant will also deliver exceptional service to members. Additionally, this role will assist the Accounts Receivable team with collections on members and special billing accounts when needed.

Requirements

Hands-on, self-motivated, disciplined, and detail-oriented individual with the ability to work independently in a high-volume environment while maintaining a high level of accuracy.
Strong capability to manage multiple priorities and meet daily, weekly, and monthly deadlines.
Excellent customer service skills aligned with DAC employee values—Considered, Refined, and Distinguished.
Embracing the DAC purpose of enriching lives through meaningful connections.
Strong understanding of the club's Consistent Performance Process.
Exceptional listening, written, verbal, and interpersonal communication skills demonstrated through high-volume phone calls and other member interactions.
Outstanding interpersonal skills that ensure members and club employees feel valued and respected during every interaction.
Ability to maintain poise, composure, and confidence in stressful or high-pressure situations.
Collaborative team player who demonstrates commitment and dependability.
Ability to train and mentor others effectively.
High proficiency with Microsoft Office software (Excel, Word).
Minimum of 3 years of experience in various accounting functions with an understanding of GAAP, or a bachelor’s degree in finance/accounting or equivalent.

Nice To Haves

Knowledge of Northstar Club Management Software or similar software is a plus.

Responsibilities

Provide member and vendor services related to all accounting functions.
Generate monthly statements for each billing cycle.
Execute the Board Action Report and adjust membership category placements as needed.
Conduct membership audits across all categories to ensure accurate counts.
Lead the annual Prepayments process, performing audits to verify accuracy.
Handle collections for member and special billing accounts as needed.
Communicate with members via phone, email, mail, or in person to address queries and billing concerns.
Process billings and account adjustments as needed.
Help with monthly reconciliations of intraclub accounts as required.
Support the month-end close process, including (but not limited to) journal entries, reporting, and inventory management.
Aid in setting up bill codes and general ledger entries in club accounting software.
Monthly and annual sales and use tax filing and paying for DAC and MAS.
Perform monthly balance sheet reconciliations as assigned.
Assist as necessary with processing refunds for members and special billing accounts.
Assist as necessary with returned payments for members accounts.
Handle credit card transactions for approved payments.
Evaluate and improve current methods and processes for better efficiency.
Assist with Census reporting, licensing, and certificate of insurance tracking.
Participate in the annual internal audit.
Support other projects as needed within the Accounting Department.