GenAI Product Analyst - Claims

AIG • Atlanta, GA

18d • Onsite

About The Position

GenAI Product Analyst Be part of something groundbreaking At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help. With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers. This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact at scale, we’d love to hear from you. Who we are AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions. At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As a GenAI Product Analyst you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong. How you will create impact: As a GenAI Product Analyst at AIG, you will support the development and delivery of innovative AI solutions, helping AIG to become a leader in applying Generative AI to solve complex business challenges. This is an exciting opportunity to shape a newly formed team with the resources and support to explore fresh, creative approaches. With your expertise, we’ll transform how data drives innovation, creating smarter, more efficient, and personalized solutions that set new standards for the industry.

Requirements

• 5-10+ years of experience launching data-driven digital products & articulating product vision and alignment with strategic goals
• Track record conducting field and user research to validate user goals, frictions and behaviors, along with experience using this data to improve processes and inform feature prioritization in line with user needs
• Deep knowledge and experience of Agile techniques: user story writing, backlog management, Agile planning, road mapping, and continuous improvement
• Proficiency with project management and collaboration tools including Rally or Jira
• Excellent interpersonal, listening, written, and oral communication skills, with the ability to effectively communicate across teams and motivate
• You are collaborative and have experience working with cross-functional product teams
• Ability to excel in a fast-paced, service-oriented environment through excellent time management skills
• Demonstrated ability to manage multiple projects simultaneously and handle complex issues effectively
• Highly organized, detail-oriented, and capable of self-motivating to achieve objectives

Nice To Haves

• You have experience in insurance or financial services
• You are passionate about innovation and new technologies, specifically within AI & GenAI
• You have proven experience in product development from concept to launch, including the full product cycle (requirements gathering/analysis, design, testing and documentation)

Responsibilities

• Advocating for customer needs in defining innovative product vision and digital solutions hat drive business value
• Leading the development of business cases, operating plans, and proposals for new initiatives
• Conducting research to identify user personas, pain points, and journeys & analyze this information (A/B testing, concept testing, data analysis) to inform product development
• Collaborating with multidisciplinary teams to scope, design, test, and deliver innovative solutions
• Maintaining supporting documentation (e.g. feature lists, user stories, roadmaps) to help drive prioritization of product features for future releases based on commercial, user and strategic priorities
• Acting as a champion for the MVP approach, focusing on creating feasible, viable, and desirable solutions
• Effectively balancing multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility
• Communicate & monitor progress including regular KPI reporting

Benefits

• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed