Gatehouse Associate

State of North Carolina

2d • $31,200 - $38,000 • Onsite

About The Position

The N.C. Department of Agriculture and Consumer Services provides services that promote and improve agriculture, agribusiness, and forests; protect consumers and businesses; and conserve farmland and natural resources for the prosperity of all North Carolinians. The Department employs approximately 2,000 employees. The Western North Carolina Farmers Market is a state-owned facility covering 36 acres. It is comprised of retail and wholesale areas, a garden center and restaurant. The primary purpose of the market is to provide an outlet for farmers to sell their products and a place for consumers to buy those products. Fruit and vegetable inspection services and general agricultural marketing assistance are also available. The market is open 24 hours a day, 7 days a week year-round. This position is subject to work any hours. This position serves as a gatekeeper at the WNC Farmers Market. The Gatekeeper regulates entry, collects selling and/or delivery charges, enforces market rules and regulations, and provides security. In the absence of other management, they receive and resolve issues on the market as they arise. Gate personnel serve as the first point of contact for persons entering the market and present a lasting impression to the market’s customers and vendors.

Requirements

• Experience in fees collection, record keeping, and/or writing receipts
• Experience working with the general public.
• Ability to explain and interpret program information to clients/customers and staff.
• Ability to utilize office equipment and other technology (software and systems) to meet work needs.
• Ability to understand issues, identify problems and opportunities to determine the appropriate course of action.
• High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Responsibilities

• Ensure orderly flow of traffic, deliveries, and vendor operations across the 36-acre facility.
• Collect delivery fees and vendor payments made at the gatehouse.
• 24/7 monitoring of farmer and vendor operations to prevent disputes, vandalism, and theft.
• Monitor market operations including sanitation, safety, security, and fire alarm reporting.
• Facilitate daily unlocking and locking of retail Market Shops.
• Support data collection for tracking commodities entering the market, daily vendor/farmer stall rental verification reports, and traffic counts.

Benefits

• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees