GATE FUEL SERVICE CDL DISPATCHER

GATE HR•Jacksonville, FL

About The Position

JOB SUMMARY: The Tanker Dispatch oversees all drivers in the Fuel Service. Responsibilities include carrying out all dispatching operations including payroll, order taking, assigning routes to drivers, directing drivers on their assignments and making decisions on any route changes. This position is dedicated to support customer sales and activities, including coordination and dispatch of sales and activities. Requires excellent customer service, accuracy, thoroughness in documentation, and good organizational skills with a consistent ability to work in a team. Petroleum experience preferred.

Requirements

Must successfully complete a pre-employment drug screening and background check
Must be able to work a flexible schedule, including weekends and holidays
High School diploma required, Two Year degree preferred
Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team members
Activities: Sitting 85% Walking/Standing 15%
Lifting: Occasionally required to lift up to 20 lbs.
Vision: Computer screen
Mental Demands: Problem solving, and making decisions
Environment: Office environment with minimal outside exposure
Handle multiple tasks, have good analytical and mathematical skills
Knowledgeable of Microsoft Outlook, Excel and Word a must
Excellent customer service and follow up skills required
Good telephone and writing skills required
Be self-motivated but work within the team.
Able to be given a task and complete in a timely manner.
Arrive to work on time, consistently
Upon entering the property, arrive in proper uniform, crisp, clean and in good repair. Ensure team is in proper uniform as well
Hair must be clean and cut in a becoming style; management has final approval
Attend all required training, safety courses, office and departmental meetings
Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment

Nice To Haves

Petroleum experience preferred.

Responsibilities

Scheduling & dispatching of fuel
Awareness of regulations
Sharing after hour and emergency calls
Dispatching fuel orders
Payroll entry metafile and indexing
Dispatching of all areas of operation
Receives and communicate orders, changes, and inquiries. Allowed to make verbal contracts with customers
Create loads in computer software
Create and maintain new account information, ship to’s, and pricing files
Support/communication with accounts receivables
Importing fuel prices creating team pricing notifications
Answering phones/order processing
Importing Fuel Prices, creating transport tickets
Set up of new account information including ship to’s, tank files, and pricing
Report a driver at any time for failure to do required job
Maintains open communication to assist in finding solutions to problems
Report all incidents and driver complaints to supervisor with proper paperwork
Perform any additional tasks requested or assigned by Tanker Dispatch Supervisor.