JOB SUMMARY: The Tanker Dispatch oversees all drivers in the Fuel Service. Responsibilities include carrying out all dispatching operations including payroll, order taking, assigning routes to drivers, directing drivers on their assignments and making decisions on any route changes. This position is dedicated to support customer sales and activities, including coordination and dispatch of sales and activities. Requires excellent customer service, accuracy, thoroughness in documentation, and good organizational skills with a consistent ability to work in a team. Petroleum experience preferred. REQUIREMENTS Must successfully complete a pre-employment drug screening and background check Must be able to work a flexible schedule, including weekends and holidays High School diploma required, Two Year degree preferredMust have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team members Activities: Sitting 85% Walking/Standing 15%Lifting: Occasionally required to lift up to 20 lbs. Vision: Computer screen Mental Demands: Problem solving, and making decisions Environment: Office environment with minimal outside exposure JOB KNOWLEDGE: Handle multiple tasks, have good analytical and mathematical skills Knowledgeable of Microsoft Outlook, Excel and Word a must Excellent customer service and follow up skills required Good telephone and writing skills required Be self-motivated but work within the team. Able to be given a task and complete in a timely manner. DUTIES AND FUNCTIONS Arrive to work on time, consistently Upon entering the property, arrive in proper uniform, crisp, clean and in good repair. Ensure team is in proper uniform as well Hair must be clean and cut in a becoming style; management has final approval Attend all required training, safety courses, office and departmental meetings Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment Scheduling & dispatching of fuelAwareness of regulationsSharing after hour and emergency callsDispatching fuel ordersPayroll entry metafile and indexing Dispatching of all areas of operation Receives and communicate orders, changes, and inquiries. Allowed to make verbal contracts with customers Create loads in computer softwareCreate and maintain new account information, ship to’s, and pricing filesSupport/communication with accounts receivables Importing fuel prices creating team pricing notificationsAnswering phones/order processingImporting Fuel Prices, creating transport ticketsSet up of new account information including ship to’s, tank files, and pricingReport a driver at any time for failure to do required job Maintains open communication to assist in finding solutions to problems Report all incidents and driver complaints to supervisor with proper paperwork Perform any additional tasks requested or assigned by Tanker Dispatch Supervisor.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED