GATE ATTENDANT

Summit Point Raceway Associates Inc•Summit Point, WV

3d•Onsite

About The Position

As a Gate Attendant, you are the face of Summit Point. You’re not just opening gates—you’re welcoming guests, guiding their experience, and ensuring their visit starts and ends on a high note. Your energy, attention to detail, and friendly service set the tone for their entire day.

Requirements

Must possess excellent communication skills with customers, co-workers, and management.
Friendly, approachable demeanor with the ability to create a welcoming environment.
Must be able to maintain focus and safety around moving vehicles and in crowded areas.
Be able to work as part of a team.
Able to work in fast-paced environments.
No experience is required but must be willing to learn and be trained.
High school diploma or GED.
Must be at least 18 years old, possess a valid driver’s license, and pass background and drug screening.

Responsibilities

Greet every guest with a warm, professional, and approachable attitude.
Assist guests with waivers, wristbands, and electronic payments in a seamless, friendly way.
Ensure smooth guest flow at the gate while maintaining safety—balancing hospitality with operational efficiency.
Provide clear instructions and guidance to guests so they feel informed, safe, and valued.
Communicate with team members using 2-way radios and handheld devices to support service and operations.
Adjust signage, cones, and gate openings to maintain an organized, welcoming environment.
Anticipate guest needs and respond quickly, making each visit a positive, memorable experience.