Gaming Cashier

Parx Casino

36d

About The Position

<h3><strong>Overview of Responsibilities&nbsp;</strong></h3>
<ul>
<li>Maintains and reconciles a cash drawer, and secures cash, coupons, forms, and other related inventory associated with cashiering and casino sports wagering duties.</li>
<li>Issues sports wagering tickets, pays guests, and assists guests with kiosk usage when needed.</li>
<li>Exchanges cash or coupons for customers in strict adherence with established procedures.</li>
<li>Cashes checks for customers in accordance with company and regulatory guidelines.</li>
<li>Prepares, issues, and receives banks for team members in other departments.</li>
<li>Assists Slot Operations in preparing jackpot payouts for customers.</li>
<li>Maintains and secures all cash and cash equivalents, ensuring accurate reporting and financial transactions through the POS system.</li>
<li>Performs all cashiering duties in assigned areas as requested, including special assignments.</li>
<li>Evaluates the quality of service provided by cashiering personnel relative to company service and operating standards, offering immediate positive and constructive feedback.</li>
<li>Handles customer complaints and seeks supervisory support when appropriate.</li>
<li>When functioning as Front Window Cashier, Main Bank Cashier, Chip Bank Cashier, or Gaming Cashier, performs all related duties in accordance with Internal Control Section 465a.16.</li>
<li>Ensures complete compliance with AML and Title 31 procedures, maintaining accurate tracking and documentation.</li>
<li>When possible, works the entire shift in either the sportsbook or the cage; may be reassigned once per shift and must remain in that area for the remainder of the shift.</li>
</ul>
<h3><strong>Sports Wagering Duties:</strong></h3>
<ul>
<li>
<p>Inputs betting information into the system, prints tickets, accepts payment, and issues wagering tickets to guests.</p>
</li>
<li>
<p>Accurately maintains and reconciles a bank at the end of each shift.</p>
</li>
<li>
<p>Verifies winning tickets with supervisor or manager approval when required.</p>
</li>
<li>
<p>Serves as a point of contact for guests with questions about sports wagering and bet placement.</p>
</li>
<li>
<p>Communicates any issues or concerns to management promptly.</p>
</li>
<li>
<p>Notifies management immediately of equipment malfunctions, ticketing issues, or guest-related concerns.</p>
</li>
<li>
<p>Provides exceptional customer service to all guests within the facility.</p>
</li>
<li>
<p>Performs all other duties as assigned, including acting as a Pit Clerk when necessary</p>
</li>
</ul>
<p>Qualifications -&nbsp;</p>
<ol>
<li>High School Diploma or G.E.D. required. Knowledge of standard cage and internal control procedures preferred.&nbsp; Must have excellent customer service, math and money handling skills.</li>
<li>Must be able to lift, bend, kneel, stand, walk, push, pull, and carry weight for a full 8 hour shift. Must be able to work all shifts, and weekends/holidays as required. Must be able to communicate effectively in English, both verbally and through written communications.&nbsp;</li>
</ol>

Requirements

• High School Diploma or G.E.D. required.
• Must have excellent customer service, math and money handling skills.
• Must be able to lift, bend, kneel, stand, walk, push, pull, and carry weight for a full 8 hour shift.
• Must be able to work all shifts, and weekends/holidays as required.
• Must be able to communicate effectively in English, both verbally and through written communications.

Nice To Haves

• Knowledge of standard cage and internal control procedures preferred.

Responsibilities

• Maintains and reconciles a cash drawer, and secures cash, coupons, forms, and other related inventory associated with cashiering and casino sports wagering duties.
• Issues sports wagering tickets, pays guests, and assists guests with kiosk usage when needed.
• Exchanges cash or coupons for customers in strict adherence with established procedures.
• Cashes checks for customers in accordance with company and regulatory guidelines.
• Prepares, issues, and receives banks for team members in other departments.
• Assists Slot Operations in preparing jackpot payouts for customers.
• Maintains and secures all cash and cash equivalents, ensuring accurate reporting and financial transactions through the POS system.
• Performs all cashiering duties in assigned areas as requested, including special assignments.
• Evaluates the quality of service provided by cashiering personnel relative to company service and operating standards, offering immediate positive and constructive feedback.
• Handles customer complaints and seeks supervisory support when appropriate.
• When functioning as Front Window Cashier, Main Bank Cashier, Chip Bank Cashier, or Gaming Cashier, performs all related duties in accordance with Internal Control Section 465a.16.
• Ensures complete compliance with AML and Title 31 procedures, maintaining accurate tracking and documentation.
• When possible, works the entire shift in either the sportsbook or the cage; may be reassigned once per shift and must remain in that area for the remainder of the shift.
• Inputs betting information into the system, prints tickets, accepts payment, and issues wagering tickets to guests.
• Accurately maintains and reconciles a bank at the end of each shift.
• Verifies winning tickets with supervisor or manager approval when required.
• Serves as a point of contact for guests with questions about sports wagering and bet placement.
• Communicates any issues or concerns to management promptly.
• Notifies management immediately of equipment malfunctions, ticketing issues, or guest-related concerns.
• Provides exceptional customer service to all guests within the facility.
• Performs all other duties as assigned, including acting as a Pit Clerk when necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees