Game Technician 1 (Full-Time; Varied Shift) $17.00/hour
About The Position
Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Game Technician I DEPARTMENT: Games Performance GRADE/FLSA STATUS: H11—Non-Exempt BADGE TYPE/COLOR: Key--Blue REPORTS TO: Supervisor, Games Performance, DR Game Performance Supervisor Supervises: N/A JOB SUMMARY: This is an entry level position that provides service to internal and external guest while ensuring gaming devices receive maintenance, repairs, perform projects, and test gaming equipment in a timely manner to ensure maximum opportunity of availability. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Requirements
- High school diploma or GED required
- Valid driver’s license required with no more than one (1) DUI convictions or 3 or more moving violations, 3 or more traffic citation convictions in the past 3 years (from date of conviction) or conviction for suspension or conviction for at fault accident within the last 3 years preferred
- Must demonstrate the following essential knowledge and skills:
- Basic electronics knowledge
- Use of hand tools
- Willingness to learn
- Excellent attendance record in previous positions
- Attention to detail
- Neat, professional appearance with excellent personal hygiene
- Follow written and oral communications
- Use multi-meter (AC/DC and continuity test)
- Use of manufacturers test equipment
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
- Must be able to operate in mentally and physically stressful situations
- Must be able to lift 300 pounds using a dolly
- Must be able to lift 100 pounds with team lifting
- Must be able to lift 50 pounds manually
- Must be able to maneuver to all areas of casino
- Must be able to stoop, bend, reach, kneel, twist, crawl and grip items
- Must be able to be on feet for long periods of time
- Must be able to respond to visual and aural cues
- Must be able to read, write, speak, and understand English
- Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including secondhand smoke
- Must be able to work a flexible schedule including weekends, evenings, and holidays
Nice To Haves
- One year electronics Training, Certification, Technical School or experience preferred
- Not required at time of hire for Level I; may be learned during probationary period as agreed upon at time of hire.
Responsibilities
- Conduct preventative maintenance on gaming devices
- Maintain a sense of urgency in responding to calls over the radio
- Take initiative to provide internal and external service to guest, coworkers and supervisors
- Conduct manufacturers I/O tests
- Observe repairs conducted by higher Level Game Technicians
- Invoke service recovery
- Perform ticket in/out, and multi-denomination testing on gaming devices in accordance with internal controls
- Translate and explain game recall, pay tables and logs
- Isolate and diagnose repairs on gaming devices, sub-component, and related equipment
- Install, convert and move gaming devices
- Posses the ability to work in a individual, or team environment
- Maintain technical brand certification (yearly)
- Demonstrate high levels of required service skills on a consistent basis
- Delight our guests with outstanding service
- Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
