FX Banker

Vantage Bank•McAllen, TX

About The Position

At Vantage Bank, we're driven by a deep commitment to supporting our customers, valuing our employees, embracing diversity, fostering meaningful connections, and providing outstanding service every step of the way. JOB SUMMARY The FX Banker plays a crucial role in developing the foreign exchange division by building long-term customer relationships. They provide excellent customer service, handle wire transfer requests, and promote the bank’s foreign exchange services. The FX Banker displays a strong commitment to the bank’s core values, adherence to regulatory requirements, and a deep understanding of market trends.

Requirements

Bachelor’s degree in Business with a preference in Finance, Accounting or Economics OR a combination of education and the equivalent of 5 years of banking experience.
2+ years of prior Foreign Exchange experience required.
Bilingual— English/Spanish required
Ability and willingness to travel domestically and internationally.
Proficient computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
Excellent customer service skills with a strong sales-oriented approach.
Ability to work independently with minimal supervision while performing assigned duties.
Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.

Responsibilities

Contributes to the growth of the foreign exchange division by identifying and pursuing new business opportunities.
Provides excellent service to customers by handling inquiries in person or by phone, explaining the bank’s products and services, and referring customers to appropriate personnel in other areas of the bank.
Builds and maintains long-term relationships with customers by offering superior value, integrity, and personalized service.
Accepts and verifies wire transfer requests, receive, capture, and approve instructions from customers, ensuring accuracy and compliance with regulations.
Actively promotes the bank’s foreign exchange services and quotes rates to customers, aiming to maximize income per transaction while retaining customer business.
Fosters a work environment that attracts, develops, recognizes, and retains employees who demonstrate a commitment to the bank’s core values.
Ensures all activities comply with relevant regulations and internal policies, including AML and KYC requirements.
Stays informed about market trends and developments in the foreign exchange market to provide accurate and timely information to customers.
Monitors and manages system queues to ensure timely processing of wire transfers and address any exceptions or issues promptly.
Other duties as assigned.