Funeral Service Assistant (part-time)

SCI Shared Resources•El Paso, TX

1d•Onsite

About The Position

This role provides clerical and administrative assistance to support funeral operations. Key duties involve interacting with the public, providing information on funeral and cremation services, answering phones, and assisting with various services and ceremonies as requested by clients and management. The assistant is also expected to attend monthly staff meetings and perform all duties consistent with company values and policies.

Requirements

High school diploma or equivalent
Valid state driver’s license with an acceptable driving record
High level of compassion and integrity
Clear and concise verbal and written communication skills
Professional behaviors and team player
Ability and willingness to learn (for MS Office suite and databases if not proficient)

Nice To Haves

Previous customer service and/or sales experience
Proficient with MS Office suite and databases

Responsibilities

Provides clerical and administrative assistance supporting funeral operations.
Meets the general public, answers questions, and provides information on funeral and cremation services and related topics.
Answers phones courteously and politely.
Assists on funeral, memorial, and other services or ceremonies as requested by funeral home clients and management.
Attends monthly staff meetings.
Prepares for services, including delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes; ensures proper care and storage of these items.
Prepares documents related to services, cremations, and maintenance as directed by management.
Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and company regulations.
Performs office duties such as operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter, scale, and stereo/video system.
Runs errands for floral delivery, picking up supplies, documents, etc.
Serves as an usher and may park cars or perform transportation requirements.
Drives Funeral Home vehicles for services and picking up families.
Ensures refreshments are available where allowed by law.
Assists with visitations, memorial, and funeral services, which may include visitation and chapel set up, dressing and casketing remains, and delivering family items and flowers.
Greets and receives client families and/or other persons entering the office for information and assistance.
Accommodates the needs of the family during a service and/or visitation.
May wash and clean funeral home vehicles and other client vehicles as required.