Funeral Home Administrative Assistant

Foundation Partners Group • Sumner, WA

2h • Onsite

About The Position

As an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families. This includes answering phone calls, scheduling, creating and proofing correspondence, and data entry. The role requires compassion, empathy, technology competence, clear communication, meticulous attention to detail, and strong follow-through.

Requirements

• High school diploma or the equivalent
• Minimum three years of work experience in a small business office environment
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Able to use and learn multiple computer software, systems, and other office equipment
• High attention to detail and accuracy, with excellent follow-up skills
• Able to establish and maintain effective internal and external work processes

Nice To Haves

• Funeral industry experience

Responsibilities

• Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Update the funeral home website as needed.
• Monitor accounts and financials related to receipt books, deposit policies, and receivables.
• Close accounts when appropriate and complete product inventory.
• Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
• Maintain neat and presentable office area and office equipment as necessary.
• Take responsibility for inventory and reorder office supplies as needed.
• Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals.
• Complete monthly and quarterly financial and administrative processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees