Fundraising Analytics Manager

AARP • Washington, DC

4d • Hybrid

About The Position

AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.
As the Fundraising Analytics Manager for AARP Foundation’s Development team, you will play a pivotal role in measuring and optimizing fundraising performance across multiple channels. This is a unique opportunity to enhance our reporting and analytics — creating dashboards, streamlining processes, and assisting with data integrity, all of which support our strategic decision-making.
You’ll collaborate with a variety of teams to deliver insights that shape campaigns and enhance donor engagement. In this role, you’ll not only own the reporting process but also innovate with new tools and approaches, including emerging technology capabilities, to elevate our analytics. If you’re excited by the challenge of building something new, working in a fast-paced, collaborative environment, and making a measurable impact on charitable initiatives, this position offers the perfect platform.

Requirements

• Bachelor’s degree.
• 5+ years of experience working with fundraising relational databases and querying/statistical tools.
• Proven ability to build key reports and dashboards from scratch.
• Proficient experience with Tableau and SQL.
• Microsoft Office experience with Advanced skills in Excel, including complex formulas.
• Solid organizational and problem-solving skills with the ability to manage multiple projects and adapt to changing priorities.
• Self-starter with the ability to work independently.
• AARP will not sponsor an employment visa for this position at this time.
• Regular and reliable job attendance.
• Effective verbal and written communication skills.
• Exhibit respect and understanding of others to maintain professional relationships.
• Independent judgement in evaluation options to make sound decisions.
• In office/open office environment with the ability to work effectively surrounded by moderate noise.

Nice To Haves

• Familiarity with working with fundraising data and non-profit CRM systems, especially Salesforce (including Non-Profit Success Pack-NPSP).

Responsibilities

• Collects, manages, analyzes, synthesizes, and provides data to identify trends, draw insights, and address critical questions to achieve organizational objectives. Works with management teams to develop performance measurement frameworks (i.e., KPI's, metrics, etc.).
• Works with cross-functional teams to align and integrate data platforms/process/reporting capabilities to ensure superior experience, functional excellence, and develop operational efficiencies. Manages data quality and provides support to various projects/analysis gathering data and presenting results.
• Determines data analysis strategies and advises staff on statistical and data analytic issues. Conducts and/or supervises data analyses, including statistical analyses as required.
• Contributes to the development of long-term goals and strategic plans to ensure continued successful growth and sustainability. Coordinates and integrates division plans with the organization’s business goals and objectives. Reviews achievement of performance versus strategic plans.
• Evaluates existing programs to identify improvements and to measure outcomes. Analyzes and tests current processes and systems to determine effectiveness and efficiency.
• Serves as an expert resource on data sources, tools, and analytical procedures/methodologies. Provides expertise including peer review, data interpretation or related technical assistance, training, references, and/or consultation. Evaluates and integrates new or existing data sources, tools, and analytical techniques by monitoring key news, policies, and/or market trends.
• Develops clear, well-integrated research deliverables, including through data visualization and graphics, that communicate data and insights. Presents data and insights to internal and/or external audiences (for example: media, legislators, press conferences, organization decision makers) in a clear and concise manner.

Benefits

• AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees