Funding Specialist

Rocket Mortgage • Detroit, MI

3d

About The Position

As a Funding Specialist, you’ll oversee the client funding process from start to finish, managing disbursements and resolving any post-disbursement reconciliation issues. About the Role Secure funds from relevant parties to resolve shortages. Maintain compliance with all aspects of the money-out role, including annual training, updated background checks every three years, and state licensing (where applicable). Collaborate closely with various business units and independently conduct research to complete tasks and resolve issues. Investigate shortages and overages to identify root causes and implement solutions. Adhere to time-sensitive deadlines outlined in Service Level Agreements and ALTA Best Practices. Identify and communicate trends related to lenders or processes to drive upstream improvements. Identify potential fraud risks and follow procedures to mitigate losses effectively.

Requirements

• 2 years of experience in a role involving the handling of money in customer service and/or client-facing setting
• Must have the ability to obtain and maintain state licenses, if required
• Proven proficiency in recognizing patterns, addressing discrepancies, and applying effective solutions
• Strong organizational skills and attention to detail

Nice To Haves

• Knowledge of Title, Mortgage and/or Real Estate industries
• Proficiency in balancing ledgers with accuracy
• Demonstrated experience supporting accounting and/or banking operations

Responsibilities

• Oversee the client funding process from start to finish
• Manage disbursements
• Resolve any post-disbursement reconciliation issues
• Secure funds from relevant parties to resolve shortages
• Maintain compliance with all aspects of the money-out role, including annual training, updated background checks every three years, and state licensing (where applicable)
• Collaborate closely with various business units and independently conduct research to complete tasks and resolve issues
• Investigate shortages and overages to identify root causes and implement solutions
• Adhere to time-sensitive deadlines outlined in Service Level Agreements and ALTA Best Practices
• Identify and communicate trends related to lenders or processes to drive upstream improvements
• Identify potential fraud risks and follow procedures to mitigate losses effectively

Benefits

• Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too!
• We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life.
• We are proud to offer eligible team members perks and health benefits that will help you have peace of mind.
• Simply put: We’ve got your back.
• Check out our full list of Benefits and Perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed