Functional Test Analyst

TX-HHSC-DSHS-DFPS • Austin, TX

6d • Hybrid

About The Position

As a Functional Test Analyst at the Texas Department of Family and Protective Services (DFPS), this position will have at least one (1) year of experience performing IT application testing and/or User Acceptance Testing. This position is responsible for working closely with the application development team, the project management team, and the program team to develop and deliver testing solutions. The Functional Test Analyst reports to the Application Development Test Analyst Manager within the DFPS IT Systems Application Development work unit.
This position performs complex testing, defect resolution, deployment support, and Tier 3 support. The position also provides insight and feedback on design, performance enhancement, business analysis, and ongoing maintenance. The individual in this position will be highly motivated with experience performing user acceptance testing, IT quality assurance, and/or analyzing web-based applications. This position will work on and test multiple DFPS applications and will also serve as a liaison between field, program, and technical staff including DFPS direct delivery field staff, policy subject matter experts, contract and vendor staff, and representatives from various external organizations to include state and federal agencies

Requirements

• Knowledge of testing, test planning, test design, test script development, defect tracking, and test reporting.
• Knowledge of SQL database tools for researching, testing, and resolving identified system issues.
• Knowledge of requirements gathering disciplines such as Use Case development.
• Knowledge of the software development life cycle.
• Skill in analyzing, evaluating, and translating information into easily understandable and concise documents and oral presentations.
• Skill in the use of office productivity software such as Microsoft Office Suite.
• Skill establishing and maintaining effective working relationships.
• Ability to organize and complete work tasks in a timely manner.
• Ability to analyze systems and business workflow procedures.
• Ability to coordinate and solve complex problems, handle multiple priorities/tasks and meet deadlines with general supervision.
• Ability to accurately estimate changes or enhancements with minimal amount of effort.
• Ability to learn, quickly comprehend, and apply new concepts, technology and tools.
• Ability to accurately report and track time for work tasks and projects.
• Ability to communicate clearly both verbally and in writing.
• Graduation from an accredited four-year college or university with major coursework in computer science, information systems, computer engineering, social services and/or a related field. Work experience may be substituted for education.
• At least one year of experience performing formal Quality Analysis Testing or User Acceptance Testing.
• At least one year of experience working with SQL, including both creating new queries as well as analyzing and updating existing queries.
• Fully completed application.

Nice To Haves

• Section 508 and/or Americans with Disabilities Act accessibility testing experience.
• Salesforce Testing Experience.
• Postman Experience.
• Experience as a user of DFPS applications.
• Fluent in Spanish.

Responsibilities

• Develops test plans and executes test scripts.
• Uses Standard Query Language (SQL) to identify and gathers test data to execute test scripts.
• Performs system, regression, smoke test, and user acceptance testing activities and documents results.
• Conducts Section 508 compliance testing.
• Conducts API Testing
• Identifies, documents, and troubleshoots system errors in applications.
• Performs triage and prioritization of defects.
• Performs root cause analysis.
• Completes required test status reports.
• Assists developers and participates in technical analysis.
• Follows best practice standards for the Software Development LifeCycle (SDLC).
• Participates in debugging activities related to system level problems and issues.
• Assists in the development of online help for systems changes.
• Reviews project-related documentation (project plans, requirements and design documents, and risk and issue logs).
• Provides functional Subject Matter Expertise for internal DFPS applications.
• Maintains knowledge of external systems which interface with DFPS applications.
• Communicates progress and issues affecting work assignments to supervisor.
• Provides Tier 3 level application support.
• Provides release support outside normal working hours.
• Conducts demos for stakeholders (e.g., program areas, other state agencies).
• Participates in release-related activities including pre-release planning, mock release activities, smoke testing during release, disaster recovery testing, and warranty work following a release, and other tasks as assigned.
• Identifies, analyzes, and articulates business and functional requirements for DFPS systems with stakeholders.
• Participates in “as-is” and “to-be” functionality and performs gap analysis in business processes, workflows, or system functionality.
• Assists with requirements gathering activities and Use Case development.
• Analyzes requirements in terms of system functionality to define the problem and formulate potential solutions.
• Reviews change requests for compatibility with DFPS applications.
• Provides review and comment on technical documentation for current and future applications e.g., technical reference manuals and production control manuals.
• Meets with end-users and developers to translate business needs into technical and design specifications.
• Develops knowledge of the DIR Project Delivery Framework.
• Develops an understanding of databases, and integration of systems to ensure thorough analysis.
• Perform additional duties and responsibilities as assigned by management to meet organizational needs.
• Adheres to all Texas Department of Family and Protective Services HR policies and performs related work as assigned.

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees