Functional Analyst (Business Analyst II)

Aretec•Kiln, MS

47d•Remote

About The Position

We are seeking a Functional Analyst (Business Analyst II) who will play a pivotal role in enhancing the effectiveness of the USCIS Information Security Division (ISD). In this role, you will collaborate across ISD branches to interpret requirements, design new processes, and identify opportunities for automation-especially within the Security Orchestration, Automation, and Response (SOAR) platform. Your expertise will help improve workflows, drive efficiencies, and align with the USCIS Cyber Security Strategic goals.

Requirements

Technical Expertise: Experience with process design, workflow automation, and tools such as SOAR (e.g., Swimlane).
Analytical Mindset: Ability to dissect complex workflows, identify inefficiencies, and recommend innovative, data-driven solutions.
Leadership Abilities: Skilled in facilitating meetings, workshops, and process redesign efforts across diverse teams.
Effective Communication: Exceptional ability to translate technical and process information for stakeholders at multiple levels.
Commitment to Mission: Understanding of federal cybersecurity goals and motivation to advance national cyber defense initiatives.
Telework: Must meet the requirements for telework.
Certifications: Must have and maintain at least one active certification-Security+, ISC² CISSP, or another comparable certification pre-approved by the Government PM.
Experience: Minimum of two (2) years of client-facing federal consulting experience. Minimum of two (2) years of business analysis experience. Minimum of two (2) years of experience working with cybersecurity teams.
Citizenship Requirement: Due to the nature of our federal contracts and the secure environments in which we operate, only applicants who are sole U.S. Citizens can be considered for this position.

Responsibilities

Leading Innovative Projects: Analyze and improve processes and workflows, identifying opportunities for automation into the SOAR solution to support the USCIS Enhanced Cyber Security Strategy.
Collaborative Solution Development: Hold meetings, research processes, collect and analyze data, and design new, efficient workflows aligned with mission requirements.
Strategic Impact: Develop executive dashboards providing near real-time visibility into USCIS Security Program performance.
Stakeholder Engagement: Facilitate redesign workshops, document outcomes, and present new process designs to stakeholders to ensure alignment and adoption.
Process Optimization: Monitor, measure, and provide feedback on process performance, ensuring continuous improvement.
Implementation and Automation: Identify user needs and develop strategies and user stories for implementation and automation in Swimlane.