Full-Time Teller

Apple River State Bank•Warren, IL

1d•$15•Onsite

About The Position

Join Apple River State Bank as a Full-Time Teller in Warren, IL, where you will be on the front lines of customer interaction in a vibrant and relaxed atmosphere. This onsite role offers the unique opportunity to engage with our valued clients daily, solve problems, and make a real difference in their banking experience. With a starting pay of $15.00 per hour, dependent on experience, you're not just taking on a job—you're stepping into a community-focused environment that values your contributions. Here, your dedication to customer-centricity is celebrated, and your problem-solving skills are put to use in a supportive team setting. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, and Paid Time Off. Be part of a fun and dynamic culture in a position that offers growth and satisfaction in every transaction you handle. Apple River State Bank: What drives us As a community bank we provide a wide variety of financial services but delivered in a personalized manner only small banks can offer. Apple River State Bank was chartered in 1948 and opened in Apple River, Illinois which still remains a locally owned financial institution. As Apple River State Bank evaluated the local markets, it concluded that branches located in the expanding communities of Jo Daviess County was a means of enhancing its long-term opportunities and offering true community banking services. As a result, Apple River State Bank has opened full-service branches in Apple River, Elizabeth, Galena, Hanover, Scales Mound and Warren, Illinois. In Wisconsin we have two full service branch locations one in Hazel Green and Darlington. Your day as a Full-Time Teller As a Full-Time Teller at Apple River State Bank in Warren, IL, you will play a crucial role in our banking operations by handling various transactions with precision and care. You will receive and verify checking and savings deposits, ensuring proper identification for cash back and issuing receipts. Your responsibilities will include examining checks for funds availability, processing withdrawals, and cashing checks while adhering to strict endorsement and identification protocols. Additionally, you will identify counterfeit currency and address basic customer inquiries regarding interest rates, service charges, and account histories in compliance with disclosure requirements. The role also involves cross-selling our bank products and referring customers to specialized departments when necessary. You will manage loose coins, issue money orders and cashier's checks, sell Visa Travel and Gift cards, and accept loan payments while ensuring compliance with cash drawer limits. Join us and become part of a team dedicated to exceptional customer service and community impact. What you need to be successful To thrive as a Full-Time Teller at Apple River State Bank in Warren, IL, candidates must possess a high school diploma or GED along with at least one year of related experience or training. Exceptional customer service skills are essential, as this role requires engaging with customers daily and addressing their needs effectively. The ability to prioritize tasks and make prompt decisions is critical, balancing the importance of customer satisfaction with the bank's exposure to potential loss or fraud. Strong general mathematical skills are necessary for cash handling and transaction accuracy. Successful candidates will also need to quickly gain knowledge of various bank deposit products and policies, as well as familiarize themselves with loan, trust, and investment center offerings. A fast-paced work environment demands resilience and the ability to remain composed under pressure, ensuring efficient and effective service delivery.

Requirements

High school diploma or GED
1 year of related experience or training
Excellent customer service skills.
The ability to prioritize and make on-the-spot decisions regarding customer transactions weighing customer satisfaction issues with Bank exposure to loss or fraud.
General mathematical skills are required.
Ability to gain knowledge of all bank deposit products and policies.
Ability to gain knowledge of bank loan trust and investment center products.
Ability to work in a fast-paced environment.
Ability to work well under pressure.

Responsibilities

Receive and verify checking and savings deposits, ensuring proper identification for cash back and issuing receipts.
Examine checks for funds availability, processing withdrawals, and cashing checks while adhering to strict endorsement and identification protocols.
Identify counterfeit currency and address basic customer inquiries regarding interest rates, service charges, and account histories in compliance with disclosure requirements.
Cross-selling our bank products and referring customers to specialized departments when necessary.
Manage loose coins, issue money orders and cashier's checks, sell Visa Travel and Gift cards, and accept loan payments while ensuring compliance with cash drawer limits.