The Sporting Club | Full Time Server

Omni Hotels & Resorts•Boston, MA

1d•$18•Onsite

About The Position

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal! Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. Hourly rate of pay for this position: $17.50

Requirements

Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
A minimum of relevant serving experience in a fine dining restaurant is strongly preferred.
Ability to always maintain a positive and professional demeanor and composure.
Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging, and personalized service.
Must be able to work a variety of shifts, including weekends and holidays.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
Must have the ability to report to work on time and when scheduled.
Must have the ability to stand and/or walk for extended periods of time.
Serve Safe certified | Unexpired TIPs required.

Responsibilities

Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws.
Ensure compliance with health, safety, and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.
Must retain and maintain complete knowledge of all food and beverage menu items.
Maintain knowledge of hotel offerings and local surroundings, i.e., nearby entertainment, theaters, etc.
Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival.
Perform proper steps of service for all tables. Responsible for ensuring high-quality table sets, service, food quality and presentation.
Perform any other duties required by leadership.