KP784 - Full-Time Live-In Domestic Couple - Southampton, NY

British American Household Staffing•Southampton, NY

14d•$200 - $250•Onsite

About The Position

A private family is seeking an experienced, highly professional live-in domestic couple to oversee the full-time management and operation of their Southampton estate (15,000 square foot). This is a high-touch, process driven environment which combines property and project management with housekeeping and hospitality. The owners require a couple capable of delivering five-star service, maintaining impeccable property standards, and ensuring seamless execution of both daily operations and frequent entertaining. While the position operates within a structured family office framework, with defined reporting lines, the couple is expected to operate with a high degree of autonomy while maintaining clear communication and accountability. The ideal candidates are proactive, detail-oriented, discreet, and capable of managing a dynamic household with consistency and professionalism. Schedule & Accommodations In-Season (June–October): Full-time plus flexibility, including evenings, weekends, and holidays while principals are in residence Off-Season (November–May): Structured, lower-intensity schedule focused on maintenance, planning, and projects (generally Monday–Friday, except holidays or scheduled visits) Time Off: Two days per week (In-Season schedule based on household needs) Accommodation: Private apartment with separate entrance (bedroom, bathroom, living area, kitchenette, laundry access) This is a long-term, career-oriented opportunity within a structured, well-supported household environment. The family values professionalism, consistency, discretion, and high standards, and seeks a couple who will take pride in managing the estate to an exceptional level.

Requirements

Minimum 3–7+ years’ experience in a similar UHNW household or luxury hospitality role
Demonstrated longevity with prior employers
Valid driver’s licenses with clean records
Ability to pass comprehensive background checks
Strong English communication skills
Legally authorized to work in the United States
Absolute discretion, integrity, and trustworthiness
Strong sense of ownership and pride in maintaining the estate
Ability to anticipate needs and operate proactively
High attention to detail and consistency of execution
Professional, warm, and non-obtrusive demeanor
Strong organizational and communication skills
Ability to thrive in a high-frequency entertaining environment
Special attention to the principals’ chemical sensitivities / no scented personal care products

Responsibilities

Serve as primary on-site operators responsible for the full functionality of the estate, vendors, subcontractors, and support staff
Maintain the property to exceptional standards, with emphasis on reliability, efficiency, and preventative care
Develop, implement, and manage comprehensive preventative maintenance programs across all systems: HVAC, plumbing, electrical Pool and spa systems AV/IT and smart home systems Security systems Irrigation and landscaping infrastructure
Conduct routine inspections across main house (3 floors), guest house, pool deck, and grounds
Identify and resolve issues proactively before escalation
Perform hands-on maintenance and light repair work where appropriate
Demonstrate comfort working with tools, equipment, and basic mechanical systems
Support physically demanding aspects of the role, including: Property upkeep across multiple structures and levels Outdoor maintenance and seasonal preparation Setup and breakdown for events and guest stays
Maintain overall readiness and functionality of all property components
Serve as primary point of contact for all vendors and service providers
Schedule, supervise, and evaluate contractors to ensure high-quality execution
Maintain vendor accountability on scope, timing, and cost control
Establish and maintain structured systems for property management, including: Maintenance logs and service schedules Inventory tracking and supply management Vendor records and service history
Utilize digital tools (apps, shared systems, task tracking) to ensure organization and transparency
Continuously improve operational processes to enhance efficiency and reliability
Oversee all aspects of exterior property condition, including: Landscaping, irrigation, and hardscape
Pool and outdoor entertaining areas
Ensure property is consistently clean, functional, and presentation-ready
Coordinate seasonal transitions (summer readiness, winterization, storm prep)
In conjunction with a full-time In-Season chef, plan and support multiple weekly dinners and gatherings with precision and consistency.
Candidates will be expected to autonomously manage food prep, cooking and service for the principals (two) and occasional family / guests (up to six) when the full-time chef is off duty or unavailable.
Coordinate with principals on menus, guest preferences, and service style paying special attention to food sensitivities (eggplant allergy, chemical sensitivity, process food aversion, etc)
Engage and support full-time chef, manage external caterers, vendors, and service staff as needed
Support full event lifecycle: planning, setup, service, breakdown, and reset
Serve as primary on-site hosts ensuring guests receive attentive, discreet service
Prepare guest suites to hotel-level standards with personalized touches
Provide daily housekeeping, light laundry (as appropriate), and turndown service
Coordinate guest logistics including transportation, reservations, and activities
Maintain a consistent five-star presentation of all living and entertaining spaces
Execute formal and informal table settings with precision and attention to detail
Ensure all service ware, linens, and décor are maintained and event-ready
Supervise temporary staff during events and ensure service standards are met
Maintain preferred vendor lists and continuously improve hospitality execution
Maintain all interior spaces to immaculate condition at all times using approved cleaning products
Care for fine materials including marble, antiques, wood finishes, and specialty surfaces
Perform daily housekeeping, laundry, ironing, steaming, and organization
Manage closets, linens, and household inventories
Ensure the residence is consistently guest-ready
Pet bird care, feeding, medicine administration, and hospitality maintenance
Perform light handyman duties and coordinate specialized vendors
Oversee landscaping, pool, and exterior property conditions
Conduct routine inspections to proactively identify and resolve issues
Ensure vehicles are cleaned, maintained, and ready for use
Drive principals and guests as needed
Manage grocery shopping, provisioning, and household errands
Coordinate deliveries, shipping, and logistics
Operate and troubleshoot home systems (Crestron, Sonos, security, Wi-Fi)
Utilize household management tools (calendar systems, messaging platforms, task tracking)
Support basic IT troubleshooting and vendor coordination
Conduct online purchasing and inventory management

Benefits

Private housing provided (separate apartment)
Health insurance stipend and/or reimbursement`
Paid time off
Retirement benefits (e.g., Simple IRA with employer match after eligibility period)
Performance Bonus (Discretionary Annual) Target: 5–10% of base compensation

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