Full-Time House Manager and Family Assistant

Sage Haus•View Park-Windsor Hills, CA

23d•$30 - $35•Onsite

About The Position

We are a warm, fast-moving, and dynamic family of five with three children ages 15, 13, and 7, along with two cats. Both parents primarily work from home, and our household blends family life with work-from-home schedules, occasional travel, and a steady flow of activities and visitors. We value a calm, pleasant home environment and operate best when the household runs on clear systems, strong communication, and shared responsibility. Our kids are busy with school and after-school commitments, and we’re a home where schedules can pivot quickly. We’re also a family that enjoys hosting, both for community gatherings and for friends, so comfort with people in and out of the home is important. We’re not religious, but we do observe and celebrate cultural holidays and prioritize family time and meaningful routines. The role requires a person who is adaptable, proactive, systems-driven, and able to handle various family tasks, from logistics to organizing, running errands, light child care, and supporting meal prep. We value someone who is comfortable with a fast-paced, ever-changing environment, can maintain clear communication, and remains flexible with shifting priorities.

Requirements

Strong organizational skills and ability to create systems that maintain order and efficiency.
Comfortable with flexibility and adapting to changing plans.
Excellent communication skills, both written and verbal.
Experience managing a family household, preferably in a similar role.
Ability to handle multiple tasks simultaneously while keeping a calm and organized environment.
Comfortable with occasional travel (e.g., assisting with family trips or supporting in-home needs during travels).
Maintain a smoke-free environment.
Reliable transportation (Preference for using your personal vehicle for errands and local driving support, with mileage reimbursement provided).
Excellent organizational skills and strong follow-through (checklists, SOPs, and “closing loops”).
Comfortable in a lively, social home with frequent visitors; able to “read the room” and maintain appropriate professionalism.
High emotional intelligence, discretion, and strong boundaries.
Adaptable and calm under changing plans; solution-oriented and proactive.
Comfortable supporting a wellness-focused household (active, energetic, hands-on).
Able to work around cats in the home.

Nice To Haves

CPR certified preferred.
Vaccinations preferred (including routine, COVID, and flu).

Responsibilities

Household Management & Organization: Oversee and maintain organization of closets, storage, pantry, and household supplies.
Support home organization with labels, maps/indexes, and simple upkeep routines.
Reset and tidy common areas and kids' rooms daily, ensuring the home is prepped for cleaning services, and to keep it guest ready.
Light daily home upkeep: wiping key surfaces, light vacuuming of high-traffic areas, and supporting children in completing pick up/chores such as unloading the dishwasher, managing trash/recycling, etc.
Help prepare the home for hosting and gatherings (including community dinners), guest readiness, and holiday/event resets.
Evaluate household items to determine the most appropriate next step- donation, resale, or disposal- and manage all related logistics, including pickups, drop-offs, and online listings.
Maintain indoor plants and help revive/establish simple care routines.
Inventory Management & Errands: Create and manage household inventories (groceries, toiletries, pantry staples, household supplies) and run errands (grocery shopping, dry cleaning, gift shopping, returns, etc.).
Coordinate and manage household orders
Manage package pickup and mail sorting, organize incoming deliveries, and break down boxes, flagging items designated for content or special handling.
Property Readiness & Operations Manage multiple properties and ensure readiness for family and approved guest use
Oversee property-specific systems (HVAC, security, pool, utilities) and coordinate service as needed
Conduct regular walk-throughs to ensure upkeep, safety, and organization
Oversee outdoor spaces, including fruit tree upkeep and seasonal landscaping needs
Travel, Turnover & Rental Support Set up and maintain systems for seamless property turnover during family travel or guest stays
Coordinate home turnover for short-term rentals during extended travel, including linens, bedding, towels, and kitchenware readiness
Ensure properties are properly stocked and reset before and after rentals or extended vacancies
Support packing and unpacking for travel, family trips, and seasonal transitions of clothing and décor, establishing SOPs, and ensuring packing lists are tailored to trip type and weather.
Vendor & Cross-Team Coordination Serve as primary point of contact for vendors, guests, and approved third parties
Coordinate with external assistants or operations managers (e.g., primary’s team) on timelines, priorities, and monthly needs
Vendor & Property Oversight Supervise and coordinate household service providers and vendors (e.g., handymen, cleaners, landscapers)
Ensure routine maintenance is up to date by coordinating with ongoing vendors
Assist with scheduling maintenance appointments, including tracking seasonal needs
Research, obtain, and coordinate quotes, repairs, and maintenance projects as needed
Coordinate routine upkeep across multiple properties, including the Malibu residence
Administrative Support: Support travel planning, scheduling, and logistics (e.g., using points, passport handling, etc.)
Handle basic budgeting, expense, and receipt tracking
Coordinate with family’s CPA
Help with the family’s calendar, including scheduling medical appointments, auditions, and after-school activities.
Manage communications with various household staff, including helping with guest arrangements and special events.
Meal Planning & Preparation Support: Grocery shop for meal needs and maintain an organized kitchen flow.
Support prep for healthy meals and family-friendly components for 3-4 dinners/week (example: start rice, chop/roast veggies, prep proteins, set up for quick finishing).
Support school lunch planning and prep—encouraging kid involvement when possible, as part of routine and independence-building.
Follow family preferences: clean/whole-food oriented, “healthier swaps,” quality ingredients, balanced meals; generally gluten-light and dairy-light (not allergy-driven).
Support clean up post-prep and manage kitchen tidiness
Laundry & Linen Support Iron, steam, and prepare outfits as needed.
Support laundry flow as needed (folding, organizing, putting away systems), especially when household pace increases.
Assist with periodic linen refreshes
Keep laundry areas tidy and stocked with supplies.
Pet Care Assist with feeding cats and litter box maintenance as needed
Schedule and coordinate veterinary appointments
Support administering pet medications as required.
Maintain and organize pet supplies, ensuring items remain stocked
Research, secure, and manage pet insurance coverage
Vehicle Management: Oversee vehicle maintenance, including scheduling oil changes, car washes, and ensuring vehicles are well-maintained.
Track maintenance schedules and coordinate service appointments (fueling, cleaning, inspections, registration reminders, service timing).
Maintain an organized, up-to-date vehicle log and service calendar.
Deep Cleaning & Special Projects Own special projects such as seasonal swaps (clothing, décor, bedding), gear rotation, and closet/pantry overhauls.
Support travel packing/unpacking systems: develop repeatable checklists (warm weather vs. cooler weather, activity-based add-ons) and help kids pack with oversight.
Support occasional home turnover processes when the family is away (systems already exist; this role helps keep them consistent and smooth).
Clean humidifiers, washing machines, and air purifiers as needed
Family Support: Support school-day launches as needed, including morning prep, lunches, and drop-off coordination
Coordinate schedule changes, including shifting pickups and after-school activities as needed
Reinforce family expectations around age-appropriate independence, guiding children to participate in and complete their own responsibilities
Provide occasional backup childcare, including periodic evening/date-night coverage and occasional overnight support by arrangement
Foster a positive, supportive environment, particularly for children involved in acting and modeling
Support after-school routines, including transportation, homework, extracurricular activities, and schedule management