Bilingual (English and Spanish) Full Time Collector

Independent Bank • Memphis, TN

7d

About The Position

Responsible for collecting on past due installment loans through automatic dialer. Utilize daily contact and skip tracing efforts. Develop and maintain on-going customer relationships. Negotiate payment arrangements. Advise customers of their responsibilities under loan contracts, and provide individual counseling on acceptable and convenient payment arrangements. Other duties as assigned.

Requirements

• 1 - 2 years prior collections experience required
• High School Diploma or Equivalent, some college preferred
• Ability to multi-task
• Excellent verbal and written skills
• Ability to prioritize in a fast paced, high volume environment with minimal supervision
• Bilingual (English & Spanish)
• Basic PC skills with working knowledge of Microsoft Word and Excel
• Other duties as assigned

Nice To Haves

• some college preferred

Responsibilities

• collecting on past due installment loans through automatic dialer
• Utilize daily contact and skip tracing efforts
• Develop and maintain on-going customer relationships
• Negotiate payment arrangements
• Advise customers of their responsibilities under loan contracts, and provide individual counseling on acceptable and convenient payment arrangements
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees