Full Specialist

Westgate Resorts•Orlando, FL

4d•Onsite

About The Position

As a Spa Specialist, you will position delivers professional, meticulous manicures, pedicures and nail enhancement services to guests while ensuring a comfortable and relaxing spa experience. All duties are to be performed in accordance with departmental and property policies, practices and procedures, and state law. As a Spa Specialist , you will: Provide spa guests with a comfortable and relaxing spa experience while ensuring the utmost safety for our guests. Assess guest needs and inquire about contraindications (e.g., medications, allergies, high blood pressure, and pregnancy) before beginning service. Maintain the highest level of guest service by providing guests with a broad understanding of current techniques and procedures. Must be qualified and able to perform all treatments offered. Ensure an uncompromising level of cleanliness of the work area and/or treatment room at all times. Promote and sell spa/salon services, including retail offerings related to the Spa. (Retail sales goals may be required.) Informs facility management of any member, guest, or facility issues. Is knowledgeable about the facility, the property, and its amenities in order to effectively communicate with guests. Reports any incidents or accidents to a member of the management team. Other duties as assigned.

Requirements

Minimum 1 year with experience, preferably in a resort spa environment.
Previous experience in a salon or spa is often preferred, though not always required for entry-level roles.
High School diploma or equivalent.
Completion of a minimum of 500-600 hours of training, combining skincare plus nails.
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
Passing a state exam or meeting school completion requirements Applying for a Full Specialist license.
Strong knowledge of skincare, nail care, and sanitation practices.
Excellent communication and customer service skills.
Attention to detail and ability to work efficiently in a fast-paced environment.
Professional, friendly, and client-focused demeanor.
Collect accurate information and solve management concerns.

Responsibilities

delivers professional, meticulous manicures, pedicures and nail enhancement services
ensuring a comfortable and relaxing spa experience
Provide spa guests with a comfortable and relaxing spa experience while ensuring the utmost safety for our guests.
Assess guest needs and inquire about contraindications (e.g., medications, allergies, high blood pressure, and pregnancy) before beginning service.
Maintain the highest level of guest service by providing guests with a broad understanding of current techniques and procedures.
Must be qualified and able to perform all treatments offered.
Ensure an uncompromising level of cleanliness of the work area and/or treatment room at all times.
Promote and sell spa/salon services, including retail offerings related to the Spa. (Retail sales goals may be required.)
Informs facility management of any member, guest, or facility issues.
Is knowledgeable about the facility, the property, and its amenities in order to effectively communicate with guests.
Reports any incidents or accidents to a member of the management team.
Other duties as assigned.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact