Full Service Server

Breeze Unlimited•Scottsdale, AZ

About The Position

We are ENGAGING & ENERGETIC We come to work each day filled with positive energy, ready to create a fun environment and make raving fans. We are PASSIONATE We love creating exceptional experiences, paying attention to the details that make the difference, and exceeding expectations. We are INNOVATIVE & DYNAMIC We embrace the energy created from new ideas while following the philosophy of Kaizen and being open to constructive feedback. We are ONE TEAM UNDER ONE ROOF We treat each other with respect by being genuine and honest. We take care of each other so we can better take care of our guests. We are part of the COMMUNITY We are a safe haven for our guests, adding value to our neighborhoods and supporting local non-profit organizations. We are looking for an energetic and passionate Server to join our team at Ling & Louie's Asian Bar and Grill. As a Server, you will be the face of our restaurant, ensuring guests have an unforgettable dining experience. You will take orders, serve food and drinks, and maintain a positive atmosphere in the restaurant. If you are dedicated to providing excellent service, love working in a fast-paced environment, and have a passion for hospitality, we'd love to meet you! This is a non-exempt, tipped position.

Requirements

Previous experience in customer service or food service role preferred but not required.
Excellent people and organizational skills.
Excellent communication and interpersonal skills.
Outgoing, energetic personality with a positive attitude.
Ability to read, write, speak and understand English.
Ability to work varying shifts and maintain attendance in accordance with Company policy.
Ability to learn and demonstrate menu knowledge, including food and beverage preparation, and wine and beer descriptions.
Ability to learn and operate a keyboard and POS system.
Ability to pay attention to detail in a fast-paced environment, handle multiple tasks and have a high level of patience.
Ability to lift, handle and carry trays, smallwares and equipment weighing up to 35 pounds.

Responsibilities

Greet guests warmly and create a welcoming atmosphere.
Provide detailed menu information and answer guest questions.
Accurately take food and drink orders using the POS system.
Follow the Hospitality Sequence to ensure guest satisfaction and address concerns promptly.
Exemplify Ling & Louie’s Restaurants’ Core Values and deliver signature hospitality.
Assemble and package food orders following restaurant standards.
Serve food and beverages promptly and courteously.
Maintain a clean and organized service area and dining room.
Ensure smooth food and beverage flow, staying informed of menu changes, VIP orders, and special requests.
Process guest payments accurately, including cash, credit, and debit transactions.
Manage cash responsibly and report any discrepancies to management.
Work closely with the kitchen and front-of-house teams to ensure exceptional guest experiences.
Assist with restocking supplies and maintaining operational readiness.
Follow all safety, sanitation, and health guidelines and standards.
Uphold Ling & Louie’s standards and procedures in daily duties.
Build lasting relationships with guests to encourage repeat visits and loyalty.
Promote daily specials, events, and restaurant promotions to enhance the guest dining experience.
Maintain comprehensive menu knowledge and provide personalized recommendations.
Meet and exceed established key performance indicators (KPIs) for guest satisfaction, sales, and overall service performance.