Fulfillment Supervisor

Careers • Cincinnati, OH

1d • Onsite

About The Position

SPA, a TRG company and subsidiary of Schwarz Partners, is currently seeking a Fulfillment Supervisor to support our Milford, OH facility. As a Fulfillment Supervisor, you will be responsible for supervising a team of 10-15 associates, ensuring safety, productivity, accuracy, and service-level performance while driving continuous process improvement and technology adoption within a 3PL operation.
1st shift hours are from 7am-3:30pm, Monday through Friday.
SPA/The Royal Group’s mission is to provide value-added solutions to the most demanding customers. We strive to foster a culture built on growth, values, and teamwork. Your hard work and dedication pay off.

Requirements

• Three plus years of supervisory experience in warehouse, distribution, or 3PL fulfillment operations.
• Demonstrated experience leading process improvement initiatives that increased picking or processing productivity.
• Strong problem-solving skills with experience researching and resolving inventory discrepancies.
• Excellent written and verbal communication skills with the ability to interact effectively with employees, internal stakeholders, and customers.
• Proficiency with warehouse management systems (WMS) and Microsoft Office tools.
• Ability to work in a fast-paced environment and manage multiple priorities.

Nice To Haves

• Lean, Six Sigma, or continuous improvement experience preferred.
• Experience in multi-client or high-volume fulfillment environments preferred.

Responsibilities

• Supervise, coach, and develop a team of 10-15 warehouse associates to achieve daily productivity, accuracy, and safety targets.
• Oversee daily picking, packing, and shipping activities to ensure on-time and accurate order fulfillment.
• Investigate and resolve inventory discrepancies through system analysis, physical verification, and cross-functional coordination.
• Communicate operational updates, challenges, and performance metrics to internal stakeholders and customers as needed.
• Lead and support process improvement initiatives focused on increasing picking/processing speed, throughput and overall operational efficiency.
• Partner with leadership teams to implement new technologies, automation tools, or system enhancements within the 3PL fulfillment environment.
• Ensure compliance with company procedures, customer requirements, and safety standards.
• Track performance metrics, analyze trends, and develop action plans to improve service levels and operational performance.

Benefits

• Year-round employment for job stability and opportunities for growth and career development!
• Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!).
• Paid holidays, overtime pay, and vacation time!
• A respectful, empowering, team-oriented and employee-friendly environment!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed