Fulfillment Supervisor

Giesecke+Devrient•Lemont, IL

1d•$72,989 - $80,455•Onsite

About The Position

As a leader in securing credentials, Giesecke & Devrient is seeking a Fulfillment Supervisor to join our growing team in Bolingbrook, IL. We are an established organization with a strong global presence and excellent reputation as one of the leaders in our industry. JOB SUMMARY Reports to the Manager, Fulfillment, ensures the personnel on the assigned shift are properly trained and led, and achieve all KPI’s for the Fulfillment areas

Requirements

Associates degree required, bachelors degree preferred, or 5 years experience in manufacturing in lieu of degree
At least three (3) years' supervisory experience in a manufacturing/production setting
Excellent communication skills (written and verbal)
Above average mechanical knowledge of production equipment
Above average computer skills including word processing, spreadsheets
Understanding of general safety requirements
Logical thought process in problem solving
Strong people and leadership skills
Organizational skills a must
Work performed in a light industrial setting
Exposure to shop noise
Required to lift up to 40 lbs
Regularly required to stand, reach and move about facilities for 8 hours a day
Physically able to bend, lift, and stand over long periods of time
Flexibility on schedule (must be able to work overtime and on weekends on an as-needed basis)

Nice To Haves

Experience in a personalization, printing, or mailing environment preferred
Lean manufacturing knowledge and experience preferred

Responsibilities

Ensure timely completion of all Fulfillment orders for cards and forms
Manage all Service Bureau personnel as assigned
Maintain the training matrix and cross-training schedule to ensure all tasks are properly completed
Perform job closing tasks and ensure all completed orders are closed each night
Communicate the department goals and provide updates to team members daily via shift huddle
Audit logs, forms, and Job Orders to ensure sign-offs and quality checks are properly performed
Submit recognition nominations for employees who go above and beyond in their work
Compile daily production and quality reports
Promote 5S and Lean methodologies
Perform root-cause analysis and other problem solving activities to identify corrective actions and process improvements
Escalate to management any service level, quality, or safety risks