Fulfillment Supervisor

Formlabs • Millbury, OH

3d

About The Position

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.
We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

The Fulfillment Supervisor is a key role responsible for ensuring the fulfillment area operates with zero downtime and uninterrupted flow. This position supports the Production Manager and takes ownership of driving performance, maintaining safety, and optimizing team productivity. The ideal candidate leads by example, makes quick decisions to keep operations moving, and sets a high standard for efficiency and accountability.

Requirements

• Strong attendance and reliability
• Excellent communication skills, both verbal and written
• Fast, practical problem-solving mindset under pressure
• Self-motivated and able to work independently
• Confident leadership with a hands-on approach
• Highly organized, with strong time and task management
• High school diploma or equivalent required
• Minimum 1 year of supervisor experience required.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Oversee all aspects of fulfillment processes, ensuring efficient workflow, adherence to schedules, and high-quality output
• Actively support the Quality Control (QC) when needed
• Ensure a safe, clean, and organized work environment at all times
• Keep the fulfillment line running with zero downtime and no workflow interruptions
• Learn and apply proper labeling practices and accuracy standards
• Proactively shift team members as needed to eliminate bottlenecks or slowdowns
• Monitor and address excessive cell phone usage, idle time, or distractions
• Support inventory control processes and accuracy.
• Manage a small team of fulfillment specialists and work along with them.

Benefits

• Medical, Dental, Vision
• 3% match of yearly salary for 401(k)
• EAP Program
• In-office catering 3x per week
• 120 hours of PTO per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees