Fulfillment / Supervisor (PTX2026)
About The Position
RealManage provides world-class cloud-based software and on-demand “back-office” for self-managed community associations, professional community association management companies and residential real estate developers servicing the needs of homeowner associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts and large master planned communities. RealManage maintains an in-house software development team that places a premium on integrated software solutions and business process automation as tools to enable our employees to better service our clients and increase their job satisfaction.
Requirements
- Effective written and verbal communication skills
- Strong attention to detail and commitment to data integrity
- Basic understanding of operating instructions and processes for machines
- Basic understanding of, or the ability to learn locations and organizational structure of the company
- Ability to correctly sort and distribute large amounts of mail
- Ability to understand and follow written and oral instructions
- Ability to complete projects in a timely manner
- Document manipulation via Adobe Acrobat Pro and Microsoft Office Suite of products
- Excellent organizational and communication skills
- Ability to meet deadlines in a high-volume, deadline-driven environment
- Experience coordinating with cross-functional teams
- Must be able to lift up to 20 pounds at times.
Nice To Haves
- Experience with CiraNet (or similar HOA/real estate/property management systems) is highly preferred
Responsibilities
- Manage processing of inbound and outbound mail
- Directly supervise fulfillment support staff as appropriate
- Team leadership; reporting and evaluation
- Maintain documentation and SOPs (Standard Operating Procedures) for recurring tasks and special projects
- Participate in process improvements and system enhancement discussions related to all mail
- Regularly communicate with management on status of ongoing tasks
- Plus other work-related tasks as needed
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
