Fulfillment Supervisor

Millennium Print Group • Mebane, NC

23h • Onsite

About The Position

The Fulfillment Supervisor is responsible for providing hands-on leadership and daily operational oversight within our Fulfillment department. This role ensures the efficient planning and execution of work activities, accurate shipping and receiving, and the ongoing development of team members. In partnership with department leadership, this position supports quality, cost control, safety, and on-time delivery standards to meet and exceed customer expectations.

Requirements

• High School diploma or equivalent required; bachelor’s degree in a related field preferred
• Minimum of 5 years of experience in fulfillment, warehousing, distribution, or supply chain operations
• Prior supervisory experience in a warehouse or related environment
• Strong knowledge of fulfillment equipment, warehouse processes, and warehouse management systems
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and management information systems
• Strong leadership, interpersonal, and conflict resolution skills
• Detail-oriented, customer-focused, and results-driven
• Ability to manage multiple priorities in a fast-paced warehouse environment
• Effective verbal and written communication skills
• Ability to perform basic mathematical calculations

Nice To Haves

• ISO, OSHA, 5S, or continuous improvement training preferred

Responsibilities

• Lead and support day-to-day fulfillment operations to ensure accurate and timely shipping and receiving
• Execute departmental initiatives and performance metrics to drive efficiency and operational excellence
• Monitor productivity, quality, cost, and delivery standards to meet business objectives
• Coach, mentor, and develop team members to build a high-performing team
• Resolve operational issues using effective problem-solving and decision-making skills
• Manage work schedules, attendance, timekeeping, and administrative processes
• Maintain daily communication regarding fulfillment schedules and operational status
• Enforce safety procedures, OSHA compliance, housekeeping standards, and security protocols
• Partner with Quality Management Systems (QMS) to maintain and improve SOPs and work instructions

Benefits

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED