Fulfillment Supervisor

EMINENT, INC.Cerritos, CA
16h$24 - $27

About The Position

This is a full-time role for a candidate who will support the business objectives by managing a team to fulfill the necessary processing (i.e. returns, receiving, picking, packing, shipping) of items within the expected timeframe in an accurate and efficient way.

Requirements

  • Excellent communication and interpersonal skills
  • Minimum of 2 years of experience in warehouse and leading a large group
  • Computer literate in Excel, Word and email. Experience with a WMS system
  • Must work weekends
  • Bilingual is preferred (Spanish & English)

Responsibilities

  • Coordinate personal and resources to plan the workflow and capacity of the team
  • Responsible for staffing (hiring and training/coaching) of the team
  • Accountable for weekly reporting on both team and individual metrics (i.e. UPH, overtime, errors)
  • Work with HR to address any and all employee related concerns and issues
  • Communicate with other teams to manage resources and provide interdepartmental solutions
  • Participate in ongoing process improvements studies
  • Develop and update standard operating procedures for departmental processes
  • Manage team’s assigned schedules and make time clock adjustments
  • Provide annual evaluations on team members
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