Fulfillment Specialist

Sprinter Health • Atlanta, GA

2d • $18 - $20

About The Position

At Sprinter Health, our mission is to dramatically expand access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale.
We’re looking for a motivated, strategic, and organized Medical Fulfillment Specialist in Atlanta, GA to optimize the critical order fulfillment and inventory processes that enable our healthcare delivery model. This is a newly created role reporting to the Supply Chain Manager.
We're building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 19 states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and 92+ NPS, we're rapidly scaling our impact. Our team of technologists, clinicians, and operators is backed by investors including a16z, General Catalyst, GV, and Accel that have funded companies like Devoted Health, Livongo, Benchling, Stripe, Ramp, Airbnb, Lyft, Instagram, and Databricks.
As a Medical Fulfillment Specialist, you’ll be vital to the success of Sprinter Health’s inventory and supply chain operations. Your mission will be to organize, pick, pack and ship supply orders as well as receiving supply orders into our system. You will need to be prepared to scale processes to ensure that our mobile clinicians (who we call Sprinters) have what they need—when and where they need it—to deliver exceptional patient care.
From managing inbound shipments from a multitude of vendors to efficiently shipping large volume orders directly to Sprinters and training facilities, you will aid in establishing standardized processes for effective order fulfillment and distribution. Your work will be part of the operational backbone of our care delivery.
This is your chance to step into a highly impactful role, and drive innovative solutions for one of the fastest-growing healthcare companies in the country.

Requirements

• Education: High school diploma or equivalent
• Proven Expertise: Minimum 1 year of experience in supply chain, order processing, logistics, and inventory management at a national scale utilizing FIFO practices. Strong organizational skills with meticulous attention to detail.
• Process Optimization: A track record of standardizing and scaling operational processes with tech enabled solutions.
• Tech-Savviness: Proficiency with inventory management or supply chain management systems and must be proficient in utilizing Fedex, UPS, USPS portals.
• Physical Requirement : Good physical stamina, with the ability to lift and move moderately heavy items; up to 75 pounds.
• Cross-Functional Collaboration: Excellent communication skills and the ability to work with diverse teams across the organization.

Nice To Haves

• Experience in a startup fast pace environment.
• Supply chain experience in the medical / healthcare industry.
• Knowledge utilizing supply chain management systems such as Arbimed/Pulse or other equivalent medical software.
• Familiarity with temperature-controlled shipping.

Responsibilities

• Organize and prioritize incoming vendor orders for processing, utilizing FIFO, while maintaining a clean and organized environment; following all safety guidelines.
• Accurately pick and pack items from inventory based on Sprinters’ orders, ensuring product quality and adherence to packaging standards.
• Utilize Inventory Management Systems to track inventory, adhere to lot coding, update order statuses, and maintain accurate item and shipping records.
• Collaborate with team members to optimize order fulfillment processes and meet daily shipping deadlines.
• Assist in receiving and inspecting incoming shipments, verifying quantities and quality of products, as well as conducting regular cycle counts.
• Communicate effectively with other team members and supervisors to address any issues or discrepancies in the fulfillment process.
• Continuously seek opportunities for process improvement and contribute to the overall efficiency of the fulfillment operations.

Benefits

• Medical, dental, and vision plans 100% paid for you and your dependents
• Flexible PTO + 11 paid holidays per year
• 401(k) with a match
• 16-week parental leave policy for birthing parent, 8 weeks for all other parents
• HSA contributions
• Life insurance, plus short and long-term disability coverage
• Competitive salary + equity package
• Virtual + in-person activities, to stay connected in a distributed culture
• Annual learning stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees