Fulfillment Specialist- Mailroom

Alta Resources • Neenah, WI

2d

About The Position

Summary The Fulfillment Specialist is responsible for a variety of duties at the fulfillment center including, but not limited to: filling outgoing consumer requests for literature, coupons, checks, gift cards, kitting, and monthly correspondence. This person may also be the primary person or back up to print daily work for the team Essential Duties & Responsibility Other duties may be assigned. Participate in filling orders, replenishing products, completing inventoriesMaintain work areas so that they are clean and organizedPerform duties to meet team service levelsParticipate in team meetings to communicate any suggestions, ideas for process improvement, issues or concerns and work closely with Floor Leads, Analysts, Team Leaders and Program Directors Maintain and adjust inventory levels for internal and external clients Check in products, coupons, checks, etc. and help perform cycle counts as necessary Process mail/shipments through UPS, FedEx and USPS Print daily work for team, if appropriate Participate in picking, sorting, packing orders, printing pick tickets, and replenishing product Perform quality checks Perform ad-hoc special projects as requested Meet individual and team productivity goals Help other teams at the Fulfillment Center with work as necessary Follow Fulfillment Center safety guidelines at all times Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position. Leadership Responsibilities This job has no supervisory or leadership responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional qualifications include: To perform this job successfully, an individual must possess the following:High level of enthusiasm and positive attitudeFlexibility to work in an ever changing environment Ability to work independently and as a team playerMaturity, tact, judgment and strong interpersonal skills are required for effective interaction with various internal clients Reliability, punctuality and dependability Strong attention to detail and accuracy Strong analytical abilities & business understanding Understanding the importance of meeting client deadlines Ability to be on your feet for extended periods of timeAbility to work flexible hours and occasional additional hours as needed Ability to multi-task with excellent time management skills Must be able to work internally with a large, diverse group of people Ability to recognize potential problems and provide suggested solutions Superior interpersonal skills a plus Comfortable working on a computer utilizing multiple programs simultaneously EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) is required. Prior fulfillment experience is a plus.

Requirements

• High level of enthusiasm and positive attitude
• Flexibility to work in an ever changing environment
• Ability to work independently and as a team player
• Maturity, tact, judgment and strong interpersonal skills are required for effective interaction with various internal clients
• Reliability, punctuality and dependability
• Strong attention to detail and accuracy
• Strong analytical abilities & business understanding
• Understanding the importance of meeting client deadlines
• Ability to be on your feet for extended periods of time
• Ability to work flexible hours and occasional additional hours as needed
• Ability to multi-task with excellent time management skills
• Must be able to work internally with a large, diverse group of people
• Ability to recognize potential problems and provide suggested solutions
• Comfortable working on a computer utilizing multiple programs simultaneously
• High school diploma or general education degree (GED) is required

Nice To Haves

• Superior interpersonal skills a plus
• Prior fulfillment experience is a plus

Responsibilities

• Participate in filling orders, replenishing products, completing inventories
• Maintain work areas so that they are clean and organized
• Perform duties to meet team service levels
• Participate in team meetings to communicate any suggestions, ideas for process improvement, issues or concerns and work closely with Floor Leads, Analysts, Team Leaders and Program Directors
• Maintain and adjust inventory levels for internal and external clients
• Check in products, coupons, checks, etc. and help perform cycle counts as necessary
• Process mail/shipments through UPS, FedEx and USPS
• Print daily work for team, if appropriate
• Participate in picking, sorting, packing orders, printing pick tickets, and replenishing product
• Perform quality checks
• Perform ad-hoc special projects as requested
• Meet individual and team productivity goals
• Help other teams at the Fulfillment Center with work as necessary
• Follow Fulfillment Center safety guidelines at all times
• Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees