Fulfillment Specialist- Mailroom

Alta Resources•Neenah, WI

About The Position

The Fulfillment Specialist is responsible for a variety of duties at the fulfillment center including, but not limited to: filling outgoing consumer requests for literature, coupons, checks, gift cards, kitting, and monthly correspondence. This person may also be the primary person or back up to print daily work for the team

Requirements

High school diploma or general education degree (GED) is required.
High level of enthusiasm and positive attitude
Flexibility to work in an ever changing environment
Ability to work independently and as a team player
Maturity, tact, judgment and strong interpersonal skills are required for effective interaction with various internal clients
Reliability, punctuality and dependability
Strong attention to detail and accuracy
Strong analytical abilities & business understanding
Understanding the importance of meeting client deadlines
Ability to be on your feet for extended periods of time
Ability to work flexible hours and occasional additional hours as needed
Ability to multi-task with excellent time management skills
Must be able to work internally with a large, diverse group of people
Ability to recognize potential problems and provide suggested solutions
Comfortable working on a computer utilizing multiple programs simultaneously

Nice To Haves

Prior fulfillment experience is a plus.
Superior interpersonal skills a plus

Responsibilities

Participate in filling orders, replenishing products, completing inventories
Maintain work areas so that they are clean and organized
Perform duties to meet team service levels
Participate in team meetings to communicate any suggestions, ideas for process improvement, issues or concerns and work closely with Floor Leads, Analysts, Team Leaders and Program Directors
Maintain and adjust inventory levels for internal and external clients
Check in products, coupons, checks, etc. and help perform cycle counts as necessary
Process mail/shipments through UPS, FedEx and USPS
Print daily work for team, if appropriate
Participate in picking, sorting, packing orders, printing pick tickets, and replenishing product
Perform quality checks
Perform ad-hoc special projects as requested
Meet individual and team productivity goals
Help other teams at the Fulfillment Center with work as necessary
Follow Fulfillment Center safety guidelines at all times
Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.