Fulfillment Pharmacist Manager

UnitedHealth Group•Mesa, AZ

3d•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As the Pharmacist Manager, you will lead a team of 15+ pharmacists in delivering exceptional patient care while driving operational excellence. The schedule for this role is Monday - Thursday, 6:00 AM to 4:00 PM, and Fridays, 8:00 AM to 12:00 PM; located at 1830 South Horne, Mesa, AZ. Your responsibilities will include: Team Leadership & Development: Foster a collaborative, high-performing team culture focused on patient-centric care Recruit, onboard, and mentor pharmacists to ensure professional growth and alignment with organizational goals Conduct regular performance evaluations and provide constructive feedback and coaching Patient Care & Service Excellence: Ensure the highest standards of pharmaceutical care and medication safety Promote patient engagement and satisfaction through quality service delivery Teach our technician and clerk team about pharmacy standards and quality Operational Management: Monitor and manage key performance indicators (KPIs) related to quality, cost, and efficiency Implement process improvements to optimize workflow and reduce operational waste Ensure compliance with regulatory standards and internal policies Strategic Planning & Execution: Collaborate with leadership to align pharmacy operations with broader organizational objectives Analyze data to inform decision-making and drive continuous improvement Lead initiatives that enhance service delivery, cost containment, and clinical outcomes You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Undergraduate degree or equivalent experience
Currently active or able to obtain pharmacist license in good standing with the state AZ board of pharmacy
5+ years of pharmacy practice experience
2+ years of experience managing teams of pharmacists in a clinical, retail, or specialty pharmacy setting
Ability to display excel proficiency (medium to advanced formulas and pivot tables)
Ability to analyze performance metrics and implement data-driven improvements
Strategic mindset with a focus on continuous improvement and achieving organizational goals
Proficiency in pharmacy management systems, inventory management systems and excel

Nice To Haves

Lean or Six Sigma Certification/Training
Database management experience (SQL)

Responsibilities

Team Leadership & Development: Foster a collaborative, high-performing team culture focused on patient-centric care
Recruit, onboard, and mentor pharmacists to ensure professional growth and alignment with organizational goals
Conduct regular performance evaluations and provide constructive feedback and coaching
Patient Care & Service Excellence: Ensure the highest standards of pharmaceutical care and medication safety
Promote patient engagement and satisfaction through quality service delivery
Teach our technician and clerk team about pharmacy standards and quality
Operational Management: Monitor and manage key performance indicators (KPIs) related to quality, cost, and efficiency
Implement process improvements to optimize workflow and reduce operational waste
Ensure compliance with regulatory standards and internal policies
Strategic Planning & Execution: Collaborate with leadership to align pharmacy operations with broader organizational objectives
Analyze data to inform decision-making and drive continuous improvement
Lead initiatives that enhance service delivery, cost containment, and clinical outcomes