Fulfillment Operations Supervisor

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16d • Onsite

About The Position

The Fulfillment Center Supervisor will be a key leader at our Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. The potential assignments would be one or more of the following areas: replenishment, receiving, outbound, inventory, special projects & returns. The ability to, work in a fast-paced environment, motivate a performance driven team, and be customer service driven, is a must.

Requirements

• 3+ yrs warehouse operations experience within 1 of the following....replenishment, receiving, outbound, inventory, special projects & returns
• 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.
• 1+ yrs working for a 3PL provider
• Systems experience with WMS, OMS, Excel, and other Office applications.
• High School diploma or GED.
• Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
• Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)
• Able to maintain attention and concentration for extended periods of time
• Able to work overtime including extended schedules during peak seasons.

Responsibilities

• Supervise and direct a team of associates per shift.
• Monitor KPIs such as UPH, accuracy, and safety compliance.
• Assign labor based on workload and priorities across functional areas.
• Train and coach associates on SOPs, WMS usage, and quality expectations.
• Escalate operational or client issues to the Manager/Site Director.
• Promote a safe, collaborative, and positive work culture.
• Ensure associates adhere to attendance, policy, and performance standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees