Fulfillment Coordinator II
About The Position
The Fulfillment Coordinator II supports advanced fulfillment operations by ensuring materials, member ID cards, and mailings are produced, reviewed, and delivered accurately and on time. This role works closely with internal teams and external vendors to coordinate print and promotional projects, manage inventory, and uphold quality assurance standards. The Fulfillment Coordinator II also provides guidance and training to team members while helping maintain efficient, compliant fulfillment workflows in a fast-paced environment. Work Location & Schedule Location: Tustin, CA - On Site Schedule: Monday - Friday, 8:00AM - 5:00PM PST Work Environment: This position is on site daily at our Tustin headquarters
Responsibilities
- Process daily fulfillment ticket requests including printing, collating, folding, stuffing, metering, and packing
- Produce and process member ID card packages following quality and security standards
- Operate fulfillment equipment such as printers, folder inserters, and postage meters
- Coordinate print, mail, and promotional projects, including approvals, proofreading, and artwork confirmation
- Communicate with and manage vendor relationships to meet production timelines and quality expectations
- Perform LIVE/QC proof reviews to support quality assurance for in-house and outsourced mailings
- Monitor and maintain inventory levels to ensure operational readiness
- Support shipping, receiving, and offsite storage coordination
- Sort, distribute, and route incoming mail to appropriate departments
- Train and support Fulfillment team members on processes, equipment, and quality standards
- Prioritize tasks effectively while managing frequent interruptions in a deadline-driven environment
Benefits
- Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
- 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
- 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
- Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.
- Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
- Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
