Fulfillment Center Supervisor

Aeroflow Career • Arden, NC

9d • Onsite

About The Position

Aeroflow Health – Fulfillment Center Supervisor Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus bettering the everyday lives of the employees that work so hard to service our patients. The Opportunity Within Aeroflow, the Aeroflow Fulfillment Center (AFC) is the core of Aeroflow’s order fulfillment function. As Aeroflow continues to grow and invest in its ability to deliver a world-class customer experience, its investment in distribution/warehouse function is growing as well. AFC takes great pride in being a critical part of delivering an exceptional customer experience, and currently fulfills over 300,000 medical supply orders per month from its primary Asheville warehouse. Aeroflow is in the early stages of a long-term project to modernize its supply chain operations, steadily adding new technology, automation, and other process efficiencies over the next three years. Aeroflow’s growth and investment in its supply chain functions will require a Second Shift Supervisor who will apply their skills in two key areas…1) Leading a team of Fulfillment Associates , and 2) Management of multiple processes within the Fulfillment Center

Requirements

• 2+ years of relevant experience with a focus on supply chain management, operations, or distribution, with strong references.
• A proven ability to motivate teams to produce quality results within challenging timeframes and ongoing change.
• Confident and effective communication skills with all levels of the organization.
• Excellent problem-solving skills and leadership qualities.
• Ability to work collaboratively with all levels of company staff.
• Ability to deliver effective feedback, both written and verbal.
• Ability to live/relocate near Asheville, NC.

Nice To Haves

• Strong leadership skills, preferably within a warehouse or distribution environment.
• A broad understanding of warehouse processes.
• Strong verbal/written communication skills in an environment of multiple internal teams plus external vendors.
• Familiarity with warehouse management software tools, methodologies, and best practices.

Responsibilities

• Lead a team of Fulfillment Associates
• Provide daily direction to a team of 10 to 15 associates as they perform a variety of functions in support of Aeroflow’s fulfillment operations.
• Cultivate a culture of safety and 5S on your assigned shift.
• Perform administrative duties as required, including management of associate time details, performance evaluation of temporary and full time associates, and reporting on multiple key performance metrics pertaining to productivity, quality and service levels.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned
• Manage multiple processes
• Embrace continuous improvement by identifying opportunities to optimize process quality and efficiency.
• Facilitate onboarding and cross training in order to enable optimal staffing of each process.
• Coordinate with first shift leadership to provide strong hand offs between shifts.

Benefits

• Competitive Pay
• Health Plans with FSA or HSA options
• Dental, and Vision Insurance
• Optional Life Insurance
• 401K with Company Match
• 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s)
• Additional Parental benefits to include fertility stipends, free diapers, breast pump
• Paid Holidays
• PTO Accrual from day one
• Employee Assistance Programs and SO MUCH MORE!!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed