Fulfillment Associate - Columbia

Harvest Hope Food Bank • Columbia, SC

8d • $15 - $15 • Onsite

About The Position

Embark on a fulfilling journey at Harvest Hope Food Bank, where your talents play a vital role in our mission to end hunger. As the largest hunger-relief organization in South Carolina, serving 20 counties, we annually distribute 30 million pounds of food across the Midlands, Pee Dee, and Upstate regions. Our dynamic nonprofit values innovation, collaboration, and diversity, offering a uniquely rewarding experience for employees dedicated to making a meaningful difference in their communities. Join our dedicated team in building a hunger-free tomorrow through active engagement with nearly 400 partner agencies. Together, we strive to address food insecurity and positively impact lives across the state.
Logistics & Work Environment:
This full-time position at our Columbia Branch working primarily in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions.
The hours are Monday through Thursday, 7:30 am to 4:00 pm, 7:30am to 1:00pm on Friday, totaling 37.5 hours per week. There are a few Saturday events that are mandatory throughout the year. Typically, 8:00am to 12pm.
The position is labor intensive and requires a fast pace.
The Fulfillment Associate is responsible for storing, staging, and packing food products. This role works closely with our Fulfillment Team and volunteers, pulling and distributing product orders for our partner agencies and programs.

Requirements

• High school diploma or GED.
• One or more years of experience operating forklift, pallet jack, and other standard warehouse equipment.
• Proficiency in Microsoft Outlook, Word, and Excel; warehouse management systems experience preferred.
• Ability to engage and direct volunteers.
• Ability to interact with others in a diplomatic, courteous, and positive manner, maintaining a professional demeanor and responding with urgency when necessary.
• Good verbal and written communication skills.
• Good math skills with demonstrated attention to detail.
• Self-directed, proactive, and independent problem-solver.
• Ability to lift a minimum of 40 pounds in a labor-intensive environment.

Responsibilities

• Stores, stages, and packs product safely and accurately using established HHFB inventory processes and procedures.
• Ensures pick locations remain full; restacks and rearranges product for maximum efficiency.
• Executes timely pulling of large delivery orders in order of importance.
• Checks all orders to verify accuracy.
• Restocks product as needed following specific food storage guidelines.
• Trains and directs volunteers on distribution and pulling procedures, reinforcing safe work behavior.
• Monitors picking area, making sure that only designated people are present, i.e., HHFB staff and volunteers.
• Verifies pick bins and works with Inventory and Quality Assurance Manager to ensure accuracy.
• Assists in maintaining accurate inventory counts and researches inventory to verify zeros as needed.
• Assists in pulling product from warehouse to pick slots.
• Replenishes distribution bins.
• Loads and unloads trucks.
• Keeps work area organized and sanitized.
• Secures distribution area at end of shift.
• Complies with AIB, Feeding America and other regulatory agency warehouse standards.
• Other duties as assigned.

Benefits

• Full support and career development resources to expand your skills, enhance your expertise and maximize your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates empower each other.
• Generous Total Rewards Plan - comprising health, finance, and wealth work/life balance.
• 13 Paid Holidays
• Paid Annual Leave - the longer you work here, the more you earn.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED