Fulfillment Associate

Serigraph•West Bend, WI

10d•Onsite

About The Position

Serigraph is seeking a Fulfillment Associate. In this position, you will play an essential role in the efficient operation of Serigraphâs fulfillment center. Your responsibilities will encompass directing the work activities of co-workers, flex, and temporary workers. Additionally, you will be responsible for line set up, production, and monitoring of kit preparation, while actively participating in various tasks related to quality and seamless order fulfillment.

Requirements

Proficient in general fulfillment operations.
Strong communication skills
Proficient troubleshooting and problem-solving abilities.
Capable of standing for up to 10 hours per day.
Basic math skills.
Familiar with departmental and company safety, housekeeping, and PPE practices.
Prior experience working in a fulfillment environment.
Capable of entering necessary data the Titan system.
Skilled in interpreting and comprehending job tickets.
Knowledgeable about departmental procedures and policies.

Responsibilities

Direct flex employees and temporary workforce, ensuring adherence to customer specifications.
Train flex employees and co-workers in job responsibilities and expectations.
Communicate shift-specific job requirements effectively.
Set up and monitor production lines, participating in kit preparation.
Prepare kits for the First Piece Approval.
Maintain accuracy and quality of Kit Pack counting and packing.
Conduct in-process team audits for quality, labor reporting, and adhere to work instructions.
Facilitate the workflow on the production line for efficiency and quality.
Configure and make real-time adjustments to the production line as needed.
Retrieve quality production samples for shipment.
Inspect product for defects including printing, die cutting, laminating or other quality-affecting issues.
Accurately record and report labor information, including QA forms, job ticket and move tags.
Perform various finishing tasks such as counting, packaging, labeling, and operating material handling equipment to move product.
Empower all quality-focused co-workers to halt production to address quality concerns, with management informed of non-conforming products or processes.
Prepare and update visual boards, white boards and hourly labor records.
Generate accurate labels for packaging.
Follow the guidance of shift supervisors and Fulfillment Line Point Person Level 3.
Ensure compliance with environmental practices, policy, and procedures for handling and disposing of materials.

Benefits

Competitive wages with shift premiums
Access to earned wages before the scheduled payday
A clean and air-conditioned environment
Paid time off, 10 paid holidays, and a vacation buy/sell program
Paid lunch breaks and holidays included in overtime
Free onsite healthcare and telemedicine including COVID testing
Full benefits package including health, dental, vision, disability, and life insurance
401(k) eligibility on day one
Free onsite fitness facility and walking trails
Cross training, growth, and promotion from within