Fuel Desk Operations Coordinator
About The Position
OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. They help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, OTR is looking to grow its best-in-class financial organization and has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016. As a Fuel Desk Operations Coordinator, you will be responsible for handling the daily operational tasks for the Fuel Desk Department, maintaining client relationships, and providing ongoing education and customer service.
Requirements
- Bachelor's degree in business or related field
- Proficiency in MS Excel and related computer knowledge
- Exceptional communication, negotiation, and problem-solving skills
- Team player with multi-tasking and prioritizing abilities
- Strong Customer Service skills
Responsibilities
- Manage a portfolio of fuel clients focusing on fuel card usage and growth
- Provide industry leading customer support and troubleshooting
- Develop client relationship to educate and inform customers of how to optimize the value of the OTR fuel program
- Work with different departments to improve features and processes
- Become an expert at servicing customers using our partnership platforms
- Maintain current knowledge on Fuel Desk program and strategies
Benefits
- Eligibility for Individual and Company bonus programs
- Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability
- Pet Insurance, Paid Family Leave, Employee Assistance Program
- Fully Paid Maternity Leave
- 401(k) with Company Matching
- Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays
- Travel Stipend to support Work Life Balance
- Leadership Development and Training
- Continuous Learning + Professional enhancements
- Weekly Catered Lunches + Casual Dress Code
- Company Paid Fitness Membership
- Volunteer Days and Opportunities with Company-Partnered Charities
- Internal Inclusion programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
