FT Center Store Lead

Food Lion • Greensboro, NC

382d

About The Position

The Center Store Lead at Food Lion plays a crucial role in assisting the Center Store (Grocery) Manager to ensure quality customer service and maintain operational standards. This position focuses on maximizing sales through excellent customer service while minimizing shrinkage by adhering to company policies and guidelines. The lead is responsible for creating a positive shopping experience and ensuring the grocery department runs smoothly.

Requirements

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Assist the Center Store (Grocery) Manager in providing quality customer service.
• Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast, friendly, and accurate service.
• Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance.
• Assist in training, scheduling, and maintaining a qualified stock crew.
• Ensure achievement of productivity goals of the stock crew.
• Stock product in accordance with policies and guidelines.
• Place only saleable merchandise on the shelves.
• Maintain shelf allocations as indicated by item tags.
• Ensure compliance with ordering, receiving, preparation, conditioning, and displaying of merchandise according to policies.
• Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO).
• Adhere to company guidelines, policies, and standard practices.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct unsafe conditions that could cause accidents.
• Report all associate and customer accidents in accordance with established procedures.
• Wear the Food Lion uniform and adhere to the dress code.
• Complete Computer Based Training (CBT) and other training courses as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 10,001+ employees