Frozen Food Manager

Albertsons Companies•Duncanville, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast and friendly service.
Assist customers by making product suggestions.
Engage in suggestive selling and other sales techniques via telephone, in‑store intercom announcements, and direct customer interaction.
Answer and respond to incoming calls appropriately.
Receive and resolve customer complaints, escalating to the Store Director when necessary.
Rotate and remove outdated or spoiled product; ensure cleanliness of work areas and the overall department.
Implement effective promotional and seasonal displays.
Ensure merchandise is correctly priced, clean, properly displayed, and fully stocked.
Follow and maintain all department standards and requirements.
Ensure code‑dating compliance for all products in the department.
Maintain working knowledge of company policies as outlined in the Albertsons/Tom Thumb Employee Handbook.
May assist in other areas of the Grocery Department as needed.
Support safety, sanitation, and cleanliness standards across the department, cooler, equipment, and display areas.
Implement emergency procedures in response to equipment or software malfunctions.
Control inventory to ensure adequate product quantity, quality, and freshness; stock and rotate product per division directives.
Maintain orderly, in‑stock conditions in the back room and all Frozen Food Department areas; supervise reclamation processing.
Control shrink and cost.
Assist with physical inventory every 6 months.
Implement correct product handling and preparation techniques; operate related equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
Perform receiving duties including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, stocking, and rotating product.
Follow product temperature, storage, packaging, and labeling guidelines.
Process administrative paperwork and maintain accurate department records.
Accurately complete, maintain, and monitor daily log sheets, sales and labor reports, and other required documentation.
Ensure proper temperature levels for all products; comply with retail labeling laws, federal and state regulations, company policies, and code‑dating standards.
Operate computer software and electronic ordering devices to order product.
Follow correct procedures for equipment or software malfunctions.
Comply with and ensure adherence to all workplace safety rules and regulations.
Ensure compliance with company grooming standards and dress code.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans