Frontline Sales Manager

Capital Vacations•Pigeon Forge, TN

46d

About The Position

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry We pride ourselves on delivering best in class service and providing access to over 90 internal club destinations plus thousands more external options Our mission is simple to offer quality vacations to our valued members and guests Were looking for dynamic individuals to join our fast paced team driven by success and rewarded with industry leading compensation plans Our Front Line Sales Managers guide direct mentor and lead the Front Line Sales Team in daily resort sales operations Assist Sales Associates with finalizing the sales process and enforcing all department and company policies and procedures with the team

Requirements

High School DiplomaGED
Two 2 years of experience as a Front Line Sales Associate
Maintain a minimum VPG and number of sales closed as measured by weekly sales reports
Presentation skills
CustomerClient Focus
Excellent verbal and written communication skills
Possess high morals and integrity
Flexible schedule ability to work evenings weekends and holidays

Responsibilities

Trains and mentors the Sales Team
Maintains sales performance and finalization of sales
Creates excitement with Sales Team and clients
Manages and ensures that Sales Representatives deliver sales presentations to guests according to company policy and procedures
Maintains and ensures that each guest receives outstanding service from the assigned Sales Representative who will provide a guest friendly environment including greeting and acknowledging the guest maintaining exceptional standards and showcasing dependable product knowledge
Manages and maintains up to date awareness of company activities industry trends and government regulations while protecting the company
All other duties as assigned

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