Frontline Sales Manager

Capital VacationsPigeon Forge, TN
47dOnsite

About The Position

Capital Vacations is the fastest-growing company within our sector of the Hospitality Industry. We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to offer quality vacations to our valued members and guests. We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans. Our Front Line Sales Managers guide, direct, mentor, and lead the Front-Line Sales Team in daily resort sales operations. Assist Sales Associates with finalizing the sales process and enforcing all department and company policies and procedures with the team.

Requirements

  • High School Diploma/GED
  • Two (2) years of experience as a Front-Line Sales Associate
  • Maintain a minimum VPG and number of sales closed as measured by weekly sales reports
  • Presentation skills
  • Customer/Client Focus
  • Excellent verbal and written communication skills
  • Possess high morals and integrity
  • Flexible schedule, ability to work evenings, weekends and holidays

Responsibilities

  • Trains and mentors the Sales Team
  • Maintains sales performance and finalization of sales
  • Creates excitement with Sales Team and clients
  • Manages and ensures that Sales Representatives deliver sales presentations to guests according to company policy and procedures
  • Maintains and ensures that each guest receives outstanding service from the assigned Sales Representative, who will provide a guest-friendly environment, including greeting and acknowledging the guest, maintaining exceptional standards and showcasing dependable product knowledge
  • Manages and maintains up to date awareness of company activities, industry trends, and government regulations while protecting the company
  • All other duties as assigned
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